First Impression Specialist/Office Assistant

Godfathers Pizza Inc•Omaha, NE

1d•Onsite

About The Position

Operate the Front-Desk/Switchboard and represent Godfather’s Pizza, Inc. (“GPI”) as the first impression for those visiting and/or contacting the office. Assist in the day-to-day office functions as well as department-directed tasks as assigned.

Requirements

High school graduate or GED
Ability to meet and communicate well; good telephone skills; a pleasant personality; and neat appearance
Experience with Microsoft Office (Word, Excel, Outlook, and PowerPoint)
Must be customer service oriented

Nice To Haves

Experience with a multi-line phone system a plus

Responsibilities

Professionally answer and direct all incoming calls.
Ensure phone calls are directed to the appropriate person.
Greet guests in a professional and friendly manner.
Open and close the visitor area.
Turn off lights, help maintain the cleanliness of the lobby and visitor room.
Check customer service emails and voicemails and forward them to the appropriate person(s).
Sort and distribute incoming mail daily as well as packages.
Ship packages on a daily basis through UPS, FedEx, and USPS.
Prepare and maintain the front desk procedure book to ensure backup staff can appropriately fill in.
Continuously coordinate and update the front desk calendar.
Properly manage time to ensure the front desk is continuously covered.
Assist with preparing and mailing birthday/anniversary cards monthly.
Track and maintain documents sent through RightSignature.
Order office supplies.
Assist with the maintenance of all physical and electronic filing systems as requested.
Work closely with the HR/Legal department on various tasks as needed.
Other duties and/or projects as assigned.