First-Generation Student Success Coach

Commonwealth of Massachusetts • Salem, MA

2d • Onsite

About The Position

The first-generation success coach supports first-generation students in their first and second year of college through a comprehensive coaching program as part of the student success and first year experience office and first-generation success center. The success coach will assist in the supervision of graduate students and maintain a case-load of first-generation students. The success coach works to fulfill the goals of the area and honor the mission of the university while positively impacting the experience of first-generation students. This is a twelve-month, position and includes evening and weekend commitments. Salem State University offers more than just a job—it’s a gateway to professional success and personal fulfillment. We welcome employees from all backgrounds, providing a nurturing environment where your unique skills and perspectives are valued. Our emphasis on civic engagement and social justice drives everything we do, ensuring that your work here will have a lasting impact. As a Hispanic and minority-serving institution, we are proud to enrich both the university and the greater community. At Salem State, your career will thrive, and so will you. Please Note: This position is grant-funded and renewal each year is contingent on continued funding.

Requirements

• Bachelor’s degree, preferably in counseling, social work, psychology, education or a related field
• Experience serving in a staff or student leadership role within the higher education setting
• Experience working individually with college students around transition and success initiatives

Nice To Haves

• Master’s degree in higher education/student affairs or related field
• Experience working with diverse populations
• Evidence of strong written and communication skills
• Experience developing and sustaining productive collaborative relationships with colleagues (faculty and staff) in support of student success
• Demonstrated knowledge around the strengths of and challenges faced by first-generation college students
• Fluency in Spanish or Portuguese

Responsibilities

• Support first-generation students in their first and second year of college through a comprehensive coaching program.
• Assist in the supervision of graduate students.
• Maintain a case-load of first-generation students.
• Work to fulfill the goals of the area and honor the mission of the university.
• Positively impact the experience of first-generation students.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level