First Assistant Chief Probation Officer - Hampden Superior Court

Massachusetts Trial Court • Springfield, MO

2d • $105,664 - $154,318

About The Position

Serves as a member of the local probation department leadership team and assists the Chief Probation Officer with supervising and training probation staff. The role includes assigning work, ensuring compliance with probation standards and procedures, and providing staff with feedback, support, training, and coaching. Serves as department head when required in the Chief Probation Officer’s absence.

Works under the direction of the Chief Probation Officer or their designee and supervises other employees. The position operates under general direction and has long-term organizational impact. Work is frequently performed in office or similar indoor environments, outdoor environments, and the community. The role involves frequent exposure to hostile or irate individuals and individuals with known violent backgrounds. It requires light physical work, including exerting up to 20 pounds of force occasionally and up to 10 pounds frequently.

Requirements

• Bachelor's degree from an accredited college or university.
• Three years of work experience as an Assistant Chief Probation Officer.
• Knowledge of modern office equipment and technology, including computers and applicable software.
• Knowledge of departmental and court policies and procedures.
• Knowledge of case management systems.
• Knowledge of employee supervision principles and practices.
• Knowledge of MPS Policies and Standards and Trial Court Standards.
• Knowledge of union contracts and HR policies and procedures.
• Knowledge of assessments and skill-building processes.
• Knowledge of community resources.
• Skill in organization and time management, leadership, attention to detail, and critical thinking.
• Ability to establish effective working relationships with others; prepare clear and accurate reports; and maintain appropriate records.
• Ability to travel as needed to conduct community supervision or field work.
• Ability to maintain confidentiality; communicate effectively orally and in writing; work independently; and follow oral and written instructions.
• Ability to develop training.
• Must have taken and passed the 2026 FACPO/CPO promotional exam to be eligible to apply to the position of Chief Probation Officer, unless currently a Chief Probation Officer with the Massachusetts Probation Service.
• Must upload a current resume to the applicant profile during the application process.

Responsibilities

• Supervise assigned personnel by assigning and reviewing work, providing guidance, and contributing substantive input to performance evaluations.
• Ensure supervision cases and reports comply with probation standards.
• Review and approve time and attendance requests, training requests, holiday and vacation leave, and time in SSTA.
• Facilitate and participate in meetings to ensure compliance with standards, discuss barriers and goals, and devise plans.
• Assess training needs, facilitate onboarding, and provide approved training in collaboration with the MPS Training Division.
• Discipline employees, with Chief Probation Officer approval, up to letters of warning and reprimand.
• Testify at disciplinary hearings, grievance hearings, arbitrations, or other forums on cases as required.
• Perform duties of lower-level probation officer positions as needed.
• Perform other duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager