Firmwide Online Tracking Director – Executive Director

JPMorgan Chase & Co.•Jacksonville, FL

About The Position

Join our innovative Firmwide Privacy Office, a pivotal team within the Firmwide Chief Data Office, dedicated to designing and administering JPMorgan Chase's privacy program. As the Firmwide Online Tracking Director – Executive Director, you will be instrumental in advancing our global privacy initiatives, ensuring compliance, and driving innovation within a complex global organization. Your expertise in privacy and AdTech regulations will be crucial in fostering a culture of data protection and supporting our data-driven strategies. Your role will require a mix of technical, analytical, and leadership skills to ensure that the organization complies with privacy laws and regulations.

Requirements

10+ years of experience delivering large, complex enterprise programs end-to-end
Strong knowledge of data privacy and data protection frameworks
Proven leadership and stakeholder management skills in cross-functional environments
Experience presenting clearly to executive audiences and influencing decisions
Ability to build strong relationships and communicate program status, risks, and priorities effectively
Comfort working with complex technical and data concepts and translating them for non-technical stakeholders
Deep understanding of the online tracking and AdTech ecosystem
Ability to design and run governance and control processes that stand up to audits
Experience creating and maintaining clear, evergreen program documentation and artifacts
Experience delivering training on online tracking and related privacy topics
IAPP certifications (e.g., CIPP/US, CIPP/E, CIPP/C, CIPP/A, CIPM)

Nice To Haves

Hands-on experience governing tag management systems and tracking implementations at scale
Experience partnering with product and engineering teams to embed privacy controls into delivery workflows
Strong working knowledge of modern tracking approaches (e.g., SDKs, pixels, cookies, and evolving tracking methods)
Experience establishing control monitoring and practical metrics for online tracking compliance
Track record of driving privacy-by-design outcomes in digital marketing or customer-facing platforms
Ability to simplify complex AdTech topics into clear decisions and actions for senior stakeholders
Experience running structured stakeholder forums that accelerate decisions and reduce delivery friction

Responsibilities

Set the firmwide strategy for online tracking and AdTech privacy, aligning to global privacy requirements and business goals
Lead the design, rollout, and ongoing improvement of compliance programs for tag management and online tracking technologies
Promote cross-functional execution with Privacy, Product, Technology, and Marketing to ensure operational compliance
Advise senior leaders on privacy risk, regulatory changes, and emerging AdTech/online tracking trends
Build and maintain governance frameworks, controls, and audit-ready documentation for online tracking initiatives
Deliver training and guidance on online tracking topics to raise awareness and improve execution quality
Run stakeholder forums that gather input across lines of business and functions and promote decisions to closure

Benefits

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.

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