Firm Receptionist - People Operations

LSL, LLP•Irvine, CA

1d•Onsite

About The Position

The Receptionist at LSL is responsible for providing a welcoming and efficient front office experience. Key duties include answering phones, assisting staff and guests, handling daily bank deposits, managing mail distribution, and maintaining office supplies. This role requires multitasking and strong organizational skills to ensure seamless operations and excellent client service. This position involves collaboration with various teams to support the overall success of the firm's operations.

Requirements

High School degree or GED, required.
2+ years of experience in a professional services environment, required.
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint and Teams), required.
Demonstrated ability to plan and organize projects
Must be authorized to work in the United States permanently without the requirement of sponsorship at any point in the future.

Nice To Haves

Bachelor’s degree, preferred.
Previous experience in accounting or legal industry, preferred.

Responsibilities

Assist the Administrative Operations Manager with general office support
Responsible for answering phone calls for all LSL offices
Assist & support staff and guests while in the Irvine office
Responsible for daily bank deposits including scanning checks, completing Excel documentation, and reconciling the deposit
Responsible for ensuring all FedEx/USPS packages are dropped at the appropriate locations
Scan and electronically distribute mail for all offices, including the research and follow-through needed for all mail returned to sender
Responsible for the weekly inventory of supplies & snacks for Irvine office, re-order as needed
Keep the reception area and kitchen neat, clean and organized
In conjunction with the EAs, download signed Engagement Letters daily and save appropriately
Responsible for all outgoing mail, which may include paper invoices and statements
Responsible for scanning, organizing, communicating and filing all physical client files received
Schedule appointments for Partners and senior leaders, as needed
Order lunch for the Irvine office firm events
Other duties as assigned
Assist in calling clients to follow up on unsigned engagement letters and incomplete e-file authorizations
Once the return is complete, assist in returning the original documents to appropriate clients
Print, mail and/or email Engagement Letters & Tax Organizers as requested by certain clients
Assist with the printing and mailing of tax returns as requested by certain clients on paper
Scan bank confirmations that are received in the mail.
Print, bind and mail financial statements, as needed