Firm Administrator

CarlsonSV LLP•Town of Lincoln, WI

5d•$100,000•Hybrid

About The Position

CarlsonSV is a growing firm providing various assurance, tax, accounting, and advisory services to clients in the Midwest and beyond. We are looking for a strategic, people-focused, and operationally strong Firm Administrator to help lead the continued success and growth of our firm. This role is both strategic and hands-on, providing leadership across the firm’s physical, human, intangible, and financial assets while helping ensure our teams have the structure, systems, and support they need to do their best work. As a member of the Firm Leadership Team, you will play a key role in organizational health, culture, strategic plan execution, operational decision-making, budgeting, and the integration of core administrative functions. You will help champion a high-performing, collaborative culture and support the systems, people, and processes that allow the firm to grow in a sustainable and thoughtful way. If you are looking for a leadership role where your work has a direct impact on people, processes, culture, and long-term firm success, this may be the opportunity for you. At CarlsonSV, you will work closely with firm leaders, department heads, and team members to turn strategy into action and create practical solutions that improve how the organization operates. You will be energized by the variety in this role, with the opportunity to lead across firm administration, finance, human resources, information technology, marketing, learning and development, facilities, and risk management. You will help guide projects, strengthen systems, support growth initiatives, and ensure the firm continues to operate with excellence, consistency, and care. If you enjoy strategic leadership, hands-on execution, collaboration, and building systems that help people and organizations succeed, you may want to join us.

Requirements

Proven leader who can balance strategic thinking with strong execution.
Highly organized, analytical, and comfortable managing people, priorities, projects, budgets, systems, and competing needs in a professional services environment.
Strong leadership, coaching, mentoring, and people management skills.
Ability to analyze complex information, assess risk, make sound decisions, and help the organization move forward.
Strong communication skills, including written, verbal, presentation, and negotiation skills.
Comfortable leading multiple projects while adapting to shifting priorities.
Understanding of organizational development, personnel management, budgeting, compliance, employment law, crisis management, and internal business systems.
Proficient with technology and committed to using systems and software to improve efficiency.
Credibility, integrity, discretion, and a team-first approach to work.
Bachelor’s degree in Accounting, Business Administration, or a related field.
At least five years of experience supervising and managing personnel.
Experience in a professional services environment, preferably a CPA firm.

Responsibilities

Partner with the Leadership Team to execute the firm's strategic plan, support organizational growth, and drive operational excellence across the business.
Provide leadership and oversight for Human Resources, Information Technology, Firm Accounting, Marketing, and Learning & Development, ensuring each area is aligned with firm goals and operating effectively.
Lead the firm's financial operations, including budgeting, reporting, billing, payroll, key performance metrics, and resource planning to support informed decision-making.
Champion a positive and high-performing culture through talent development, employee engagement, recruiting, training, performance management, and succession planning initiatives.
Drive process improvements, technology initiatives, and operational efficiencies that enhance productivity, scalability, and the employee and client experience.
Oversee facilities, risk management, compliance, insurance programs, information security, and business continuity efforts to protect and strengthen the firm.
Work collaboratively with firm leaders to solve problems, manage change, implement new initiatives, and ensure the organization is well-positioned for future success.

Benefits

Competitive compensation
Profit sharing
Medical (80% covered by employer)
Dental
Vision
FSA + HSA options (Employer contribution $2,000-2,500 individual/$4,000-5,000 family)
Employer provided life insurance
Short term disability
Long term disability
401(k) with 4% match
PTO (3 weeks year 1, increasing with years of service, available as earned monthly)
11 paid holidays