Firearms Team Lead

Bass Pro ShopsWoodbury, MN
Onsite

About The Position

The Team Lead operates a business within a business, responsible for the daily operations of the used firearms business. This includes buying, selling, and providing customer service related to firearms. The position involves initiating all 4473 forms, conducting final checks of company, state, and federal forms before firearm transfers, and focusing on creating a fair-trade environment with a customer-satisfaction selling culture to reach monthly sales goals and maximize profit through pre-owned firearms. The role also includes managing used firearm inventory, cultivating leads for firearm collections, complying with all firearms regulations, conducting compliance audits, merchandising firearms, and training other staff on firearm acquisition, disposal, sales trends, policies, and negotiation skills.

Requirements

  • Minimum High School Diploma or equivalent experience.
  • 2-4 years of experience.
  • Must be 21 years of age.
  • Safely handle firearms.
  • Knowledge of purchasing firearms by either working in the firearms industry or collecting firearms.
  • Good understanding of retail and knowledge of computers.
  • Background in current firearms models.
  • Able to appraise and know the marketable value of used firearms.
  • Must have a great work ethic and ability to multi-task.
  • Local travel to purchase used firearms out of store.

Responsibilities

  • Operates the daily operations of the used firearms business, including buying, selling, and customer service.
  • Initiates all 4473 forms with customers and conducts final checks of applicable company, state, and federal forms prior to firearm transfer.
  • Evaluates and appraises used firearms, demonstrating knowledge of fair market values, negotiation skills, research, and firearms identification.
  • Manages used firearm inventory to obtain the highest possible profit margin.
  • Maintains inventory through daily buying and cultivating leads for firearm collections outside the store.
  • Complies with all Local, State, and Federal firearms regulations as an employee of an ATF FFL licensed dealer.
  • Conducts monthly ATF compliance audits and company required audits.
  • Merchandises used firearms and proactively arranges merchandise.
  • Partners with Internet Specialist to post firearms that will achieve the highest potential margin and sell quickly.
  • Interacts and communicates with Regional Gun Library Managers and the corporate used firearm merchandising team.
  • Trains and educates Outfitters on acquiring and disposing of used firearms, current sales trends, policy and procedure updates, negotiation skills, and identifying used firearm values.
  • Participates in ongoing training including firearms and shooting product information, diverse shooting discipline awareness, systems training, compliance related training, and selling skills/techniques.
  • Provides high-quality customer service on the sales floor and assists with customer phone calls.
  • Answers customer questions about their firearm, quotes prices for firearms, and responds to customer issues using good judgment and logic.
  • Performs other duties as assigned.

Benefits

  • Discounts on retail merchandise, restaurants, world-class resorts and conservation attractions.
  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
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