Firearms Sales Associate, Part Time

Bass Pro Shops•Christiana, DE

About The Position

The Firearms Sales Associate maintains counter sales and customer service for firearms, along with floor and counter sales of other hunting merchandise. The role includes welcoming customers, handling merchandise carefully, and providing customers with information, assistance, and direction. The associate helps customers make informed purchasing decisions, demonstrates products, maintains merchandise and pricing, and ensures required firearm transaction forms are completed accurately. The position is performed under general supervision using established procedures, with occasional independent judgment to complete assignments and recommend improvements to work procedures, policies, and practices.

Requirements

High school diploma or equivalent.
0–2 years of retail experience.
Must be at least 21 years old.
Knowledge of firearms and ammunition.
Knowledge of ATF federal and state regulations.
Knowledge of firearms and ammunition customer service and sales, including GCA.
Ability to merchandise and stock merchandise.
Ability to stand and/or walk throughout the shift.
Ability to move objects up to 20 pounds constantly and, occasionally, lift or move objects weighing up to 100 pounds or more with a team lift as needed.
Ability to occasionally climb ladders, stairs, or ramps; repeat hand, wrist, or finger motions; operate machinery, power tools, motor vehicles, or heavy equipment; work in confined spaces; and work in noisy environments.

Responsibilities

Support a high standard of customer service and provide a pleasant, productive shopping experience.
Greet and acknowledge customers promptly and courteously; provide information, assistance, and direction.
Identify and evaluate customer needs and recommend products based on that analysis.
Promote programs including CLUB membership, VOC, and in-store pickup.
Complete Form 4473 thoroughly and accurately.
Demonstrate products to customers.
Organize and maintain merchandise in the retail store and at the gun counter.
Replenish merchandise on shelves according to merchandising guidelines.
Maintain product expertise through ongoing product knowledge training.
Stay informed about advertised sales and maintain pricing and signage.
Assist with seasonal floor merchandise moves.
Keep the work area clean, neat, and stocked with supplies.
Follow company policies and procedures.
Perform other duties as assigned.