Sales Associate Firearms, Part-Time

Bass Pro Shops•East Hartford, CT

About The Position

The Sales Associate Firearms is responsible for maintaining firearms counter sales and customer service, as well as floor and counter sales of other hunting merchandise. The role involves greeting and acknowledging customers promptly and warmly, handling merchandise carefully, and providing customers with information, assistance, and direction. The associate supports a world-class customer-service commitment and helps create a pleasant, productive shopping experience. They assist customers with purchasing decisions by identifying needs, recommending products, and promoting programs such as CLUB membership, VOC, and in-store pickup. The role also includes completing ATF Form 4473 accurately, demonstrating products, maintaining and replenishing merchandise, staying current on product knowledge and advertised sales, supporting seasonal merchandise moves, and keeping the work area clean and stocked. The associate follows company policies and procedures and performs other duties as assigned.

Requirements

  • High school diploma or equivalent.
  • 0–2 years of retail experience.
  • Must be at least 21 years old.
  • Knowledge of firearms and ammunition products.
  • Knowledge of ATF federal and state regulations.
  • Knowledge of firearms and ammunition customer service and sales, including GCA.
  • Ability to merchandise and stock merchandise.

Responsibilities

  • Provide prompt, friendly customer service and support a pleasant shopping experience.
  • Identify customer needs, recommend products, and promote programs including CLUB membership, VOC, and in-store pickup.
  • Complete Form 4473 thoroughly and accurately.
  • Demonstrate products to customers.
  • Organize, maintain, and replenish merchandise at the firearms counter and throughout the retail store according to merchandising guidelines.
  • Maintain product knowledge through ongoing training.
  • Stay informed about advertised sales and maintain pricing and signage.
  • Assist with seasonal floor merchandise moves.
  • Keep the work area clean, neat, and stocked with supplies.
  • Follow company policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Retail merchandise, restaurant, resort, and conservation-attraction discounts
  • Dental benefits
  • Vision benefits
  • Voluntary benefits
  • 401(k) retirement savings
  • Paid holidays
  • Paid vacation
  • Bass Pro Cares Fund
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