Fire Suppression Service Technician
About The Position
Johnson Controls is hiring a Fire Suppression Service Technician to perform service, repairs, inspections, and installations involving portable fire extinguishers, kitchen hood systems, gas suppression systems, and related building system products at customer sites. The role services and troubleshoots systems from multiple manufacturers, including Simplex and ANSUL, and works with clean agent systems, dry chemical systems, and special hazards. The technician interprets technical documents and manages daily service calls, customer activity, and program system products. The technician responds to customer questions and concerns professionally, participates in an emergency-service on-call rotation, and inspects suppression gas systems according to contract requirements. Johnson Controls offers competitive starting pay, paid training, global advancement opportunities, a company vehicle as applicable, referral bonuses, and a benefits package. The stated hourly range is $22.59–$31.00; the rate depends on qualifications and other factors.
Requirements
- At least 1 year of experience.
- Excellent communication and organizational skills.
- Strong customer-facing service and problem-solving skills.
- PC skills, including Microsoft Windows, Excel, Word, and Outlook.
Nice To Haves
- Manufacturer certifications are a plus, including ANSUL and Kiddie PyroChem certifications.
- Knowledge of NFPA standards and handling dangerous goods.
- Valid U.S. driver’s license.
Responsibilities
- Perform service and repairs on portable fire extinguishers, kitchen hood systems, gas suppression systems, and related building system products at customer sites.
- Service, troubleshoot, and install systems from multiple manufacturers, including Simplex and ANSUL.
- Read and interpret blueprints, diagrams, submittals, specifications, software or systems programs, schematics, and operational product manuals.
- Manage daily service calls, customer activity, and program system products.
- Assist customers with questions and concerns in a timely and professional manner.
- Participate in an on-call rotation for emergency service.
- Perform inspections of suppression gas systems based on contract requirements.
- Inspect customer systems.
- Use a smartphone and equipment.
Benefits
- Competitive starting pay
- Paid training
- Global advancement opportunities
- Company vehicle, as applicable
- Referral bonuses
- Comprehensive benefits
- Medical, dental, and vision insurance
- Health Savings Account (HSA)
- Life insurance
- 401(k) savings plan with company match
- Short-term and long-term disability
- Employee Assistance Program
- Wellness Program
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
