Fire Sprinkler Technician

Encore Fire Protection • Concord, NH

3d

About The Position

Encore Fire Protection is hiring a field-based Sprinkler Service Technician to inspect, test, service, and troubleshoot wet, dry, pre-action, and deluge fire sprinkler systems. The work includes planned service, repairs, and occasional emergency calls, with an emphasis on system reliability, code compliance, safety, and clear communication with customers. The role is suited to technicians who take pride in their craft, solve problems on active job sites, and value professionalism, technical expertise, and continuous learning.

Requirements

• High school diploma or GED.
• Working knowledge of fire sprinkler systems, their components, and common service tools.
• Familiarity with NFPA codes and general fire protection standards.
• Ability to read and understand blueprints and system drawings.
• Strong communication and documentation skills for working with customers and internal teams.
• Ability to lift up to 50 pounds and work at heights of 30 feet or more.
• Valid driver’s license and willingness to travel within the assigned territory.
• Experience operating lifts and understanding of OSHA safety practices.
• Professional, team-oriented mindset and consistent focus on safe, correct work.

Nice To Haves

• Technical or industry-related experience.
• Three or more years of experience inspecting, servicing, or repairing fire sprinkler systems.
• NICET certification in water-based systems inspection, testing, or layout.
• Experience with both routine inspections and complex repair work.
• Ability to identify issues early, explain them clearly to customers, and follow through until they are resolved.

Responsibilities

• Service, test, inspect, and troubleshoot basic and complex fire sprinkler systems.
• Perform routine maintenance and repairs accurately and efficiently, with attention to detail.
• Identify system problems and code compliance issues, and recommend necessary repairs or upgrades.
• Coordinate with contractors, building maintenance staff, and internal office teams to schedule and complete service calls.
• Document findings, recommendations, and repairs in accordance with company expectations and NFPA standards.
• Participate in on-call rotations and respond to emergency service requests when needed.
• Follow safety procedures and represent Encore professionally at job sites.

Benefits

• Competitive hourly pay based on experience, with a performance-based bonus opportunity.
• Paid tuition for fire protection-related schooling needed to obtain licensing.
• Company swag and attire provided at least twice a year.
• Access to web-based productivity tools.
• Comprehensive medical, dental, and vision coverage.
• Fidelity 401(k) plan with a company match.
• Company-paid life insurance policy of $50,000.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED