Fire Service Sales Manager Western New England
About The Position
Johnson Controls is a global leader in fire life safety, mission-critical building systems, energy efficiency, and decarbonization. We help customers protect people and property while operating with precision and resilience. This role focuses on fire life safety service and sales across Western New England, including Western Massachusetts, all of Rhode Island, and Connecticut. The Fire Life Safety Service Sales Manager leads the district/branch service sales team and owns sales plan achievement in the Western New England region. This is a hands-on leadership role centered on customer growth, team development, and strong execution across bookings, recurring revenue, pricing, and territory performance in fire life safety solutions.
Requirements
- College degree in Business or equivalent experience
- Demonstrated ability to lead high-volume or transaction-based sales teams in a B2B environment; experience in fire life safety is strongly preferred
- Experience leading teams, managing projects, and selling effectively at all customer levels
- Ability to create solutions that meet customer needs while supporting business objectives
- Experience building, organizing, and developing multi-talented teams
- Strong business acumen
- Excellent communication and team-building skills with a solid understanding of inter-departmental relationships
- Proven time management, prioritization, and deadline-delivery skills
- Experience guiding teams through transitions or significant organizational change
Nice To Haves
- Bachelor’s degree in Marketing or related field
- Five or more years of experience in the fire safety industry
- Five or more years in a leadership role
Responsibilities
- Lead the district/branch service sales team to meet or exceed customer, employee, and sales goals focused on fire life safety services (inspection, detection, suppression, sprinkler, monitoring, fire alarm systems, access control, and related services)
- Own sales plan achievement for all service sales activities within Western New England
- Drive bookings growth by expanding existing accounts and developing new business opportunities in fire life safety services
- Partner with Area Sales and General Managers to develop regional sales strategies, negotiate contracts, and execute pricing strategies
- Monitor sales performance, refine approaches as needed, and reallocate resources to improve results
- Support development of marketing, customer retention, advertising, pricing, and distribution strategies for the territory with a fire life safety emphasis
- Coach and train the sales force on products, services, campaigns, sales promotions, sales techniques, and performance standards
- Build, hire, develop, and align a high-performing team
- Grow and retain the recurring revenue base through direct coaching and mentoring of Service Sales and Customer Care teams
- Meet with key clients, support negotiation and closing efforts, and use ride-alongs to strengthen coaching and customer relationships
- Collaborate with other area and nationally based service and solutions sales leaders to share best practices and achieve company objectives
- Support the Area General and Area Sales Managers on service-related high-volume sales activities as needed
- Develop territory business plans covering business development, sales staffing, market assignments, strategic customer development, and industry relations in fire life safety
- Ensure company policies and procedures are understood, communicated, and followed
Benefits
- competitive Bonus plan that will take into account individual, group, and corporate performance
- competitive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
