Fire Safety Deputy Director, Macy's East - Corporate - Full Time

Macy's • New York, NY

13d • Onsite

About The Position

The Fire Safety Deputy Director operates and monitors the Fire Alarm Panel in the lobby of Macy’s Herald Square store. The role responds to fire alarm activations by acknowledging alarms, notifying the Emergency Response Team through the radio paging system, making announcements to affected building areas, contacting the outside monitoring company to confirm FDNY is en route, briefing FDNY upon arrival, and providing ongoing updates or additional announcements as needed.

The position maintains working knowledge of the building layout, handles calls related to alarm activations, partners with the outside contractor for annual system testing, and oversees more than 3,000 fire alarm devices. It also notifies the Emergency Response Team about non-fire life safety situations and conducts periodic inspections of selling and tower floors to check fire extinguishers and keep exits clear. Other duties include inspecting packages, announcing guests to the 12th and 13th floors, checking IDs to prevent unauthorized tower-floor access, and supporting a safe and secure business environment. Additional duties may be assigned.

Requirements

• High school diploma or equivalent; candidates with this qualification are encouraged to apply.
• Able to complete a 40-hour training course and written exam, and pass both written and on-site certification exams administered by the FDNY.
• Knowledge of fire alarm systems, life safety protocols, and FDNY procedures.
• Ability to assess and respond to alarms, safety risks, and non-fire emergencies using sound judgment.
• Strong verbal communication skills for announcements and communication with FDNY, internal teams, employees, contractors, and visitors.
• Ability to remain composed and effective in stressful or potentially hostile situations.
• Familiarity with fire alarm panels, monitoring systems, and large-scale fire safety equipment.
• Ability to collaborate with Emergency Response Teams, store staff, contractors, and external agencies.
• Attention to detail in monitoring systems, inspecting equipment, and following fire safety and security protocols.
• Ability to work independently, prioritize effectively, and adapt to shifting demands and emergencies.
• Awareness of building access control, package inspection, and security procedures.
• Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.
• Able to perform heavy lifting, constant movement, remain stationary, and reach with arms and hands.
• Able to remain stationary for at least two consecutive hours; lift at least 30 lbs.; stoop, kneel, crouch, and climb ladders.
• May need to reach above eye level.
• Requires close vision, color vision, depth perception, and focus adjustment.

Responsibilities

• Operate and monitor the Fire Alarm Panel in the Herald Square store lobby.
• Respond to fire alarm activations by acknowledging alarms, notifying the Emergency Response Team, making announcements, contacting the outside monitoring company, briefing FDNY, and providing updates as needed.
• Maintain working knowledge of the building layout to support emergency response.
• Handle incoming calls related to alarm activations.
• Partner with the outside contractor responsible for annual system testing.
• Maintain and oversee more than 3,000 fire alarm devices in the building.
• Notify the Emergency Response Team of non-fire life safety situations.
• Inspect selling floors and tower floors to verify fire extinguishers are in place and fire exits are clear.
• Inspect packages, announce guests to the 12th and 13th floors, and check IDs to prevent unauthorized access to tower floors.
• Support a safe and secure business environment.
• Foster acceptance and respect and strengthen relationships with colleagues, customers, and communities.
• Perform other duties as assigned.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED