Fire Safety Deputy Director, Macy's East - Corporate - Full Time
About The Position
The Fire Safety Deputy Director operates and monitors the fire alarm panel in the lobby of Macy’s Herald Square store. The role responds to fire alarm activations by acknowledging alarms, notifying the Emergency Response Team through the radio paging system, making announcements to affected areas, contacting the outside monitoring company to confirm FDNY is en route, briefing FDNY upon arrival, and providing ongoing updates or additional announcements as needed. The position also handles calls related to alarm activations, maintains knowledge of the building layout, partners with the contractor responsible for annual system testing, and oversees more than 3,000 fire alarm devices. The role also supports broader fire and life safety and building security. Duties include notifying the Emergency Response Team about non-fire life safety situations; inspecting selling and tower floors to confirm fire extinguishers are in place and exits are clear; inspecting packages and announcing guests to the 12th and 13th floors; and checking IDs to prevent unauthorized access to tower floors. The Deputy Director helps maintain a safe and secure business environment and fosters acceptance, respect, and positive connections with colleagues, customers, and communities. Other duties may be assigned. This position requires completing a 40-hour training course and written exam and passing both written and on-site certification exams administered by the FDNY. It requires a flexible schedule that may include days, evenings, weekends, and holidays, based on department and company needs. Physical requirements include heavy lifting, frequent movement, remaining stationary for at least two consecutive hours, reaching, lifting at least 30 pounds, stooping, kneeling, crouching, climbing ladders, and potentially reaching above eye level. The role also requires close vision, color vision, depth perception, and focus adjustment.
Requirements
- High school diploma or equivalent; candidates with this qualification are encouraged to apply.
- Complete a 40-hour training course and written exam, and pass both written and on-site certification exams administered by the FDNY.
- Knowledge of fire alarm systems, life safety protocols, and FDNY procedures.
- Ability to assess and respond to alarms, safety risks, and non-fire emergencies with sound judgment.
- Strong verbal communication and professional interpersonal skills.
- Ability to remain composed and effective in stressful or potentially hostile situations.
- Familiarity with fire alarm panels, monitoring systems, and large-scale fire safety equipment.
- Ability to collaborate with Emergency Response Teams, store staff, contractors, and external agencies.
- Attention to detail when monitoring systems, inspecting equipment, and following fire safety and security protocols.
- Ability to work independently, prioritize effectively, and adapt to shifting demands and emergencies.
- Awareness of security and access control, including package inspection and building access policies.
- Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.
- Able to meet physical demands including heavy lifting, frequent movement, remaining stationary for at least two consecutive hours, reaching, lifting at least 30 pounds, stooping, kneeling, crouching, climbing ladders, and potentially reaching above eye level.
- Requires close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Operate and monitor the fire alarm panel in the Herald Square store lobby.
- Respond to fire alarm activations by acknowledging alarms, notifying the Emergency Response Team, making announcements, contacting the outside monitoring company, briefing FDNY, and providing updates as needed.
- Maintain working knowledge of the building layout to support emergency response.
- Handle incoming calls related to alarm activations.
- Partner with the outside contractor responsible for annual system testing.
- Maintain and oversee more than 3,000 fire alarm devices in the building.
- Notify the Emergency Response Team of non-fire life safety situations.
- Conduct periodic inspections of selling and tower floors to verify fire extinguishers are in place and fire exits are clear.
- Inspect packages and announce guests to the 12th and 13th floors.
- Check IDs to prevent unauthorized access to tower floors.
- Support a safe and secure business environment.
- Foster acceptance and respect and strengthen relationships with colleagues, customers, and communities.
- Perform other duties as assigned.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
