Fire Loss Consultant

Restoration 1 - Omaha, NE • Papillion, NE

1d • Onsite

About The Position

Restoration1 of Omaha is looking for a calm, professional, and service-minded Fire Loss Consultant to help homeowners and property owners immediately after a fire loss. This is not a high-pressure sales role. We are looking for someone who can respond quickly, communicate clearly, build trust, and help guide people through one of the most stressful moments they may ever experience. The right person will be comfortable walking into difficult situations, listening first, explaining the restoration process, and coordinating the next steps with our internal team.

Requirements

• Valid driver’s license and reliable transportation
• Ability to respond quickly to fire loss leads
• Strong communication skills
• Professional appearance and demeanor
• Comfortable speaking with homeowners during stressful situations
• Ability to work evenings, weekends, or irregular hours when needed
• High level of integrity and discretion
• Willingness to follow Restoration1’s ethical response standards

Nice To Haves

• Bilingual English/Spanish is strongly preferred
• Restoration, insurance, construction, or emergency service experience
• Existing knowledge of the Omaha metro area
• Experience working with homeowners after property damage

Responsibilities

• Respond to fire loss leads in the Omaha metro area
• Meet with homeowners, property owners, or managers onsite
• Help assess immediate needs after a fire loss
• Coordinate with Restoration1’s mitigation and operations team
• Explain emergency mitigation services in a clear, ethical, and professional way
• Help secure work authorizations when the property owner chooses Restoration1
• Maintain communication with our Business Development Manager
• Represent Restoration1 with compassion, professionalism, and urgency
• Help protect our reputation as a company that puts people first

Benefits

• On-call availability pay
• Per-response pay for qualified fire loss responses
• Commission based on collected mitigation revenue from signed jobs

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed