About The Position

The Fire Life & Safety Director / Concierge supports campus security operations in Manhattan, combining fire and life safety responsibilities with professional concierge service. The role helps maintain a safe and secure campus, assists students, staff, visitors, and guests, and responds promptly and professionally to safety and security concerns. The successful candidate is dependable, attentive, approachable, and confident in both safety operations and customer-facing responsibilities.

Requirements

  • Valid New York State Fire Life & Safety Director certification (F-89 or equivalent).
  • At least 2 years of prior Fire Life & Safety Director experience.
  • At least 1 year of experience in campus security, security concierge services, or a related security role.
  • Active New York State Security Guard License.
  • High school diploma, GED, or equivalent certificate.
  • Strong verbal and written communication skills.
  • Professional appearance and customer service skills, with the ability to interact courteously with diverse populations.
  • Ability to exercise sound judgment, remain calm under pressure, and respond appropriately to emergencies.
  • Ability to remain on your feet and actively present for the duration of the assigned shift.

Responsibilities

  • Perform fire and life safety duties in accordance with applicable procedures, regulations, and site-specific requirements.
  • Monitor campus safety and security operations and identify and escalate potential hazards, emergencies, and suspicious activity.
  • Respond to fire alarms, emergencies, and other safety-related incidents according to established emergency response procedures.
  • Assist with emergency evacuations and occupant notifications, and coordinate with emergency responders when necessary.
  • Maintain accurate incident reports, daily logs, fire safety records, and other required documentation.
  • Greet, assist, and direct students, staff, visitors, and guests in a professional manner.
  • Monitor access points and follow access control procedures to help maintain a secure campus environment.
  • Communicate clearly and professionally with campus personnel, visitors, management, and emergency response teams.
  • Maintain a visible, professional presence and remain alert and attentive throughout the shift.
  • Follow site-specific policies, safety protocols, and security procedures.

Benefits

  • Opportunity to apply fire and life safety expertise in a campus environment.
  • Role combining safety leadership, security awareness, and professional customer service.
  • Opportunity to contribute to a safe, organized, and welcoming campus community.
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