Fire & Ice Server
About The Position
The Oasis Hotel & Convention Center is currently seeking career driven individuals who are committed to providing a memorable experience to our guests. Our award winning hotel is a full service property, offering 173 guest rooms along with over 30,000 square feet of meeting and conference space. Housed within the Oasis, you will find Fire & Ice Restaurant & Bar, featuring Springfield’s only ice bar. The Oasis Hotel & Convention Center is a property structured upon our core values: Passion, Respect, Extreme Service, Family & Community, Innovation & Uniqueness, and Honesty & Integrity.
Requirements
- Previous serving experience required.
- Basic knowledge of fine dining and a strong knowledge of wines/beverages.
- Excellent communication, guest service and time management skills.
- Will work a varied schedule to include days, nights and weekends.
- This position requires constant standing and walking.
- Must be able to lift and carry 60lbs.
- Candidate must be able to pass a job specific post-offer physical prior to beginning employment with Oasis Hotel.
Nice To Haves
- Bartending experience beneficial.
- Knowledge of the hotel industry beneficial.
Responsibilities
- Provide a memorable dining experience to our guests.
- Make guests feel welcome, comfortable, important and relaxed.
- Greet guests in a friendly and professional manner.
- Prepare tables by laying napkins and utensils, ensuring condiments are refilled and performing all other preparation tasks.
- Responsible for table bookings and directing guests to their tables in the absence of the host.
- Stay updated on current menu options, specialties and menu deviations, knowing if the kitchen staff is running out of items.
- Have full and complete knowledge of the restaurant menu, ingredients, preparation methods and garnishes for all dishes.
- Present menus, suggest dishes, assist in drink selections, inform customers about food preparation details, and communicate specific customer needs to the back of the house.
- Provide a memorable dining experience by delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, and refilling glasses while providing extreme guest service.
- Properly open and pour wine at the tableside.
- Obtain revenues, issue receipts, accept payments, and return change.
- Perform basic cleaning tasks as needed or directed by the Restaurant Manager. Keep work area clean and tidy at all times.
- Assist with special events as needed.
- Setup and service of private dining rooms.
- Communicate products and services available at the hotel and convention center.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
