Fire Detection Systems Technician

Johnson Controls•Maumee, OH
•$26 - $35•Onsite

About The Position

Johnson Controls is hiring a Fire Detection Systems Technician to install, program, troubleshoot, configure, commission, and service fire alarm, access control, CCTV, and related building systems at customer sites. Work includes panel repair and reprogramming, device replacement and repair, resolving low-voltage circuit issues, and system testing. The role involves programming fire alarm, security, and access control panels, with a primary focus on networked fire alarm systems. The technician organizes and uses technical resources, information, materials, and support to complete assigned tasks efficiently. The position requires timely customer service, participation in an after-hours service program, and may involve overnight travel. The role also includes supervising and inspecting equipment installation, completing product certification courses, and submitting required work and productivity documentation.

Requirements

  • At least 4 years of documented experience in low-voltage electrical systems, including fire/life safety, access control, CCTV, and security systems.
  • High school diploma or equivalent.
  • Experience reading and interpreting blueprints, submittals, and operational or product manuals.
  • Experience with hand tools, test equipment, multimeters, digital analyzers, and commissioning devices.
  • Ability to perform physical labor, including carrying and moving equipment and tools weighing up to 50–70 pounds.
  • Ability to work in difficult positions and locations, including climbing ladders, scaffolding, and lifts up to 40 feet, and working in ducts, crawl spaces, and above ceilings.
  • Ability to work flexible hours, including weekends, to meet customer requirements.
  • Ability to travel overnight when required.
  • Strong customer service skills and ability to lead and work well with team members.
  • Ability to adhere to, implement, and follow safety guidelines and procedures.
  • Strong organizational skills, a positive attitude, and ability to learn quickly.
  • Valid driver’s license and driving record that meets company requirements.
  • Ability to pass a pre-employment background check and drug test.
  • Ability to obtain and retain licenses required by national, state, and local codes.
  • Basic understanding of network concepts and architectures.

Nice To Haves

  • Two-year associate degree in electronics, networking, computer science, or a related field.
  • NICET Level II certification or ability to obtain it within the first year.

Responsibilities

  • Install and program integrated security and fire alarm systems.
  • Troubleshoot, repair, configure, commission, and service fire alarm, access control, CCTV, and related building systems at customer sites.
  • Repair or reprogram panels, replace or repair devices, resolve low-voltage circuit troubles, and test systems.
  • Organize and use technical resources, information, materials, and support to efficiently complete assigned tasks.
  • Respond to customer service calls in a timely and efficient manner and communicate with central dispatch about work-order status and outstanding customer issues.
  • Read and interpret blueprints, diagrams, submittals, specifications, system programs, schematics, and product or operational manuals.
  • Supervise and inspect equipment installation to ensure it meets customer and contract specifications.
  • Complete required certification courses for internal and external products used.
  • Submit task-related, activity, productivity, and other required documentation on time.
  • Participate in the after-hours service program.

Benefits

  • Competitive starting pay
  • Paid on-the-job training
  • Tuition reimbursement
  • Global advancement opportunities and career paths
  • Company vehicle, as applicable
  • Referral bonuses
  • Comprehensive benefits package
  • Medical, dental, and vision insurance
  • Health Savings Account (HSA)
  • Life insurance
  • 401(k) savings plan with company match
  • Short-term and long-term disability
  • Employee Assistance Program
  • Wellness program
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