Fire Detection Systems Technician 5

Johnson Controls•Livermore, CA

8d•Onsite

About The Position

This skilled position installs, programs, troubleshoots, configures, commissions, and services fire alarm systems and other related building system products at customer sites. Work includes panel repair and reprogramming, device replacement and repair, resolving low-voltage circuit troubles, and system testing. The technician organizes and uses technical resources, information, materials, and support to execute assigned tasks efficiently. The role involves programming fire alarm, security, and access control system panels, with a primary focus on networked fire alarm systems. The technician performs fire alarm system installation and programming, responds to customer service calls, diagnoses and repairs systems, interprets technical plans and manuals, and supervises and inspects equipment installations to ensure they meet customer and contract specifications. The role also requires completing certification courses and submitting required task, activity, productivity, and other documentation. Flexible hours, including weekends, and overnight travel may be required.

Requirements

At least 5 years of documented experience in low-voltage electrical systems, including Fire/Life Safety Systems.
Current NICET Level I certification.
Current California Fire Life Safety Technician certification.
High school diploma or equivalent.
Experience reading and interpreting blueprints, submittals, and operational or product manuals.
Experience with hand tools, test equipment, multimeter usage, digital analyzers, and commissioning devices.
Ability to perform physical labor, including carrying and moving equipment and tools weighing up to 50–70 lbs.
Ability to work in unusual and sometimes difficult positions, including climbing ladders, scaffolding, and high-lift equipment up to 40 feet, and working within ducts, crawl spaces, and above ceilings.
Ability to work flexible hours, including weekends, to meet customer requirements.
Overnight travel may be required.
Demonstrated high level of customer service.
Ability to lead and work well with team members.
Ability to adhere to, implement, and consistently follow safety guidelines and procedures.
Strong organizational skills, positive attitude, and ability to learn quickly.
Valid driver’s license and driving record that meets company requirements.
Ability to pass a pre-employment background check and drug test.
Ability to obtain and retain any licenses required by national, state, and local codes.
Basic understanding of network concepts and architectures.

Nice To Haves

Two-year associate degree in electronics, network, computer science, or a related field.
NICET Level II certification or ability to obtain it within the first year.

Responsibilities

Install and program fire alarm systems.
Troubleshoot, configure, commission, and service fire alarm systems and related building system products at customer sites.
Repair or reprogram panels, replace or repair devices, resolve low-voltage circuit troubles, and test systems.
Organize and effectively utilize technical resources, information, material, and support to execute assigned tasks efficiently.
Program fire alarm, security, and access control system panels, primarily focusing on networked fire alarm systems.
Respond to customer service calls in a timely and efficient manner; troubleshoot and repair as needed.
Read and interpret blueprints, diagrams, submittals, specifications, software and systems programs, schematics, and operational or product manuals.
Supervise and inspect equipment installations to ensure they meet customer and contract specifications.
Complete required certification courses on internal and external products used.
Complete and submit required task-related, activity, productivity, and other documentation in a timely manner.
Follow safety guidelines and procedures.
Provide a high level of customer service and work effectively with team members.