Fire Design Manager

Everon Jobs•Renton, WA
•Hybrid

About The Position

At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and a comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. The Enterprise Design Manager will perform some or all of the duties listed, and work on special projects as needed. This role involves maintaining expert-level product and applications knowledge, articulating technology and product positioning, and providing design and specification development support to consultants, integrators, and distributors. The manager will also assist with RFIs/RFPs, understand and convey customer requirements, and perform product training. Additionally, the role requires maintaining accurate records, traveling to customer locations to assist with information gathering and solution development, resolving customer issues, and maintaining professional business relationships. The manager will also identify sales opportunities, develop scopes of work and design drawings, and provide support to the service team. The Supervisory Responsibilities include developing and managing a team of Sales Engineers, monitoring task progress, and ensuring timely completion of documentation and projects.

Requirements

  • Must present proof of ability to legally work in the United States.
  • Must be able to clear a drug screening in accordance with company policy and applicable law.
  • BA/BS in Engineering, Technical Field, or equivalent successful experience in a similar control industry role.
  • Available for Travel up to 75%
  • Proven Project Management skills.
  • Application Programming Experience
  • Knowledge and understanding of the electrical requirements, alarm initiating devices, control functions, alarm indicating appliances and the power requirements of a Fire Alarm system.
  • Knowledge and understanding of the basic applications of NFPA standards of Fire Alarm systems.
  • Knowledge of methods and practices used to evaluate and interpret data and compile written reports in a narrative and/or statistical form.
  • Advanced knowledge of and a proficiency in using Computer and Microsoft Office applications (Word, Excel, Access, Outlook, Visio), AutoCad, internet.
  • Knowledge of network communications technology.
  • Knowledge of Company policies, procedures, guidelines, and practices.
  • Self-motivated and a professional attitude.
  • Excellent teambuilding, customer service, and interpersonal skills.
  • Excellent communications, listening and presentation skills with all levels of the organization.
  • Must possess good decision-making skills, be very organized and detail oriented.
  • Constant use of discretion and problem analysis.
  • Frequent use of judgment and independent action.
  • High degree of professionalism in working with employees and customers.
  • Ability to read architectural, mechanical and electrical blueprints and have a solid understanding of basic electrical and mechanical control systems.
  • Ability to respond to common inquires or complaints from customers, regulatory agencies, or members of the business community.
  • Ability to manage a varied and heavy workload and set priorities.
  • Ability to work well under pressure.
  • Ability to utilize computer continually throughout the workday.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to adapt to changes in the work environment, delays or unexpected events; manage competing demands; change approach or method to best fit the situation.
  • Ability to concentrate on a task over a period of time without being distracted.
  • Ability to maintain composure, keep emotions in check and avoid aggressive behavior, even in very difficult situations.

Nice To Haves

  • Ability to read schematic and/or construction plans is preferred.
  • Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.

Responsibilities

  • Maintain expert level of product and applications knowledge.
  • Articulate technology and product positioning to both business and technical users.
  • Provide design and specification development support to consultants, integrators, and distributors.
  • Assist with functional, technical, labor, and pricing elements of RFIs/RFPs.
  • Listen, understand and convey customer requirements.
  • Perform/product training for sales people, estimators, and engineers at targeted accounts.
  • Maintain accurate records of, opportunities, quotes, projects, contacts and correspondence in company approved databases.
  • Travel to customer locations to assist NAM with gathering information, determining customer requirements, developing the technology solutions and making presentation of recommendations.
  • Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives.
  • Maintain professional business relationships within Sales Teams, NAOC and the Customer.
  • Provide ongoing support of projects working with NAOC and Field Delivery.
  • Identify customer's needs and sales opportunities to help future growth.
  • Develop and refine scopes of work, design drawings and project task schedules.
  • Provide support to the service team with technology support.
  • Develop and manage a team of Sales Engineers to grow and support the enterprise solutions group.
  • Monitors and ensures the progress and completion of assigned tasks.
  • Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
  • Completes other projects to manager and customer satisfaction, as assigned.

Benefits

  • health and welfare benefits
  • a 401(k) plan with company match
  • short term and long term disability coverage
  • life insurance
  • wellbeing benefits
  • paid time off
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