Fire Chaser

United Water Restoration Group•Orlando, FL

7d•Onsite

About The Position

We are looking for a Fire Chaser / Emergency Response Sales Representative who thrives under pressure, moves with urgency, and knows how to take control of a difficult situation. When a homeowner experiences a fire, they aren't looking for a salesperson. They're looking for someone who can walk through the door, calm the situation down, explain what happens next, and give them confidence that their home and belongings are going to be taken care of. That's your job. You will be the face of our company during some of our customers' worst moments. You'll respond to fire losses, meet with property owners, assess the situation, explain our restoration process, coordinate with insurance professionals, and secure the authorization needed for our team to begin restoring the property. If you're competitive, persuasive, compassionate, extremely responsive, and motivated by performance-based income, this could be a major opportunity. This position isn't for someone looking for a comfortable desk job. It's for someone who wants to build a career in a growing industry, wants significant earning potential, and understands that speed, communication, and relationships create revenue. If you want to sit around and wait for leads, this isn't the job for you. If you want to hunt opportunities, help people when they need it most, and get paid extremely well for producing results, we want to meet you.

Requirements

Must be comfortable with nights, weekends, holidays, emergency calls, short-notice travel, high-pressure situations, working with emotionally distressed customers, and being available when the competition isn't.
Hungry. You want to win.
Fast. You understand that in emergency restoration, speed matters.
Confident. You can walk into a chaotic situation and take control without being pushy.
Persuasive. You know how to explain value and ask for the business.
Compassionate. You understand that you're dealing with someone's home, belongings, and livelihood.
Competitive. You don't want to be average. You want to be the person everyone else is trying to catch.
Answer the phone
Move immediately
Show up when they say they will
Make customers feel taken care of
Ask the right questions
Build trust quickly
Know how to communicate
Ask for the authorization
Follow up relentlessly
Never accept "I'll think about it" as the end of the conversation
Treat every lead like it could be their biggest job of the month

Nice To Haves

Restoration experience is preferred, but it is not required.
Candidates with backgrounds in Restoration sales, Fire restoration, Water restoration, Insurance, Insurance adjusting, Construction, Roofing, HVAC, Plumbing, Home improvement, Automotive sales, Outside sales, Emergency services, Fire service, EMS, Law enforcement, Military, Hospitality, High-volume commission sales.

Responsibilities

Respond rapidly to new fire-loss opportunities throughout your territory
Meet homeowners and property owners at fire-damaged properties
Establish trust and provide reassurance during highly stressful situations
Explain the fire restoration and recovery process to customers
Inspect properties and identify immediate restoration needs
Present our restoration services and secure signed work authorizations
Work closely with insurance adjusters, agents, property managers, contractors, and other referral partners
Communicate with customers throughout the initial stages of the restoration process
Coordinate with our operations team to ensure a smooth handoff
Follow up aggressively on opportunities that have not yet converted
Develop relationships with fire departments, insurance professionals, property managers, plumbers, contractors, and other potential referral sources
Generate additional business through networking and relationship development
Maintain accurate records of leads, opportunities, appointments, and sales activity
Consistently meet or exceed sales and revenue targets
Represent our company professionally in the community
Participate in an emergency/on-call rotation