Arcade Tech/Pin Chaser

FatCats•Clinton, UT

3d•Onsite

About The Position

As an Arcade Technician at FatCats, you'll keep our arcade games in top shape, creating a fantastic experience for our guests. You'll be the go-to person for diagnosing game issues, performing routine maintenance, and handling game repairs. If you're a tech-savvy problem-solver who loves hands-on work in a lively atmosphere, this role is perfect for you! Our mission is to delight and connect people... one game, one film, one experience at a time. This mission extends to our team too! We foster a fun, supportive atmosphere that values personal growth, promotes from within, and encourages individuality and work-balance. At FatCats, we practice Humility by listening first, Trust by believing in each other, Excellence by improving every day, Teamwork by showing up for one another, and Stewardship by leading in our roles. On a typical day, you'll maintain and clean arcade games, monitor their performance, and make any necessary repairs. You'll troubleshoot technical issues, assist guests when they run into problems or need help picking out a prize from our redemption area, and update the Attractions Manager about where things are at with each game. You'll also support other tech projects, and help with the arcade's overall upkeep, ensuring every game is ready for fun. As a Bowling Pin Chaser at FatCats, your role involves keeping our bowling machines in top shape, solving minor mechanical issues, and performing maintenance to ensure every guest has seamless experience. You'll work hands-on with our equipment, troubleshoot issues, and even interact with guests along the way. You will start with a quick team check-in, making sure all your tools are ready for any unexpected repairs. Throughout the day, you'll monitor bowling machines for any minor malfunctions and quickly step in to troubleshooting or repair issues to keep games running smoothly. You'll also perform regular maintenance, ensuring the equipment stays in excellent shape. When needed, you'll assist the Facility Manager with projects to keep our bowling lanes and facilities in top condition.

Requirements

One year of technical computer experience or relevant training
Can troubleshoot mechanical, electrical, software, and hardware issues
Work well with others and communicate clearly
Be proactive and think ahead to see what needs to be done
Manage time and tasks efficiently
Be mechanically inclined and have a hands-on approach to problem-solving.
Communicate clearly and engage with guests to enhance their experience.
Proactively maintain cleanliness and organization in the workshop.
Follow all safety protocols and procedures.
Assist with repairs, maintenance, and other essential tasks.

Responsibilities

Maintain and clean arcade games, monitor their performance, and make any necessary repairs.
Troubleshoot technical issues with arcade games.
Assist guests with game-related problems or prize redemption.
Update the Attractions Manager on game status.
Support other tech projects and assist with overall arcade upkeep.
Keep bowling machines in top shape.
Solve minor mechanical issues with bowling machines.
Perform maintenance on bowling machines.
Troubleshoot and repair issues with bowling machines to keep games running smoothly.
Perform regular maintenance on bowling equipment.
Assist the Facility Manager with projects to maintain bowling lanes and facilities.