Fire and Security Service Engineer

Banham

21d•$45,000•Onsite

About The Position

Join our most prestigious and leading Security company as a Installation & Service Engineer. Steeped in history, innovation and excellence, Banham is seeking a highly skilled, experienced and dedicated Fire and Security engineer to join our established engineering team in Swindon. This is a field engineering role to respond to both pre-arranged and emergency response calls. As a highly skilled and dedicated Security & Fire System Service Engineer you will be responsible for providing exceptional service and support to ensure the ongoing functionality and reliability of our customers' security systems. These roles require strong technical expertise of various Fire, intruder alarm and CCTV systems, alongside working in the "field" combined with excellent problem-solving abilities, and a commitment to delivering superior customer service. This is a fantastic opportunity to join an established team who are integral to supporting our purpose at Banham which is " to make people feel safe and secure".

Requirements

Minimum of 5 years experience working as a Security Service Engineer with various security systems.
Proficiency in servicing and maintaining intruder alarm systems.
Some knowledge of broader electronic security systems: CCTV, entry and access control systems and fire alarms.
Strong trouble shooting and problem-solving abilities, with a methodical approach to diagnosing and resolving technical issues.
Knowledge of regulatory standards.
Able to diagnose and resolve technical issues with security systems, including identifying faults, conducting repairs, and restoring functionality in a timely manner.
Can recommend and implement system upgrades and enhancements to improve performance, reliability, and security in accordance with client requirements.
Monitor alarm signals and alerts from customer sites, investigate any triggered alarms, and take appropriate action to address potential security threats.

Nice To Haves

Experience in the wider product range would be an advantage but not essential as training will be provided.

Responsibilities

Respond to both pre-arranged and emergency response calls.
Provide exceptional service and support to ensure the ongoing functionality and reliability of customers' security systems.
Service and maintain intruder alarm systems.
Service and maintain broader electronic security systems: CCTV, entry and access control systems and fire alarms.
Diagnose and resolve technical issues with security systems, including identifying faults, conducting repairs, and restoring functionality in a timely manner.
Recommend and implement system upgrades and enhancements to improve performance, reliability, and security in accordance with client requirements.
Monitor alarm signals and alerts from customer sites, investigate any triggered alarms, and take appropriate action to address potential security threats.

Benefits

Competitive salary of up to £45K PA
33 days Annual Leave (includes bank holidays)
Sick Pay that increases with length of service
Subsidised Private Medical Cover after completing and passing probationary period
Annual season ticket loan & Banham interest-free loan
Cycle to work & Home & Tech scheme (each up to the value of £2k)
Recruitment referral bonus scheme: Earning up to £1,000 per successful referral (T&Cs apply)
Gym discount of up to 25% (depending on Gym/Centre provider) at over 4,000 gyms, leisure centres, and yoga/Pilates studios
Auto-enrolment into our pension scheme
Training and development opportunities (including day releases for studies/exams)
Company equipment tailored to your role (Car / Van, laptop, mobile, additional screens)
Up to 50% off Banham products
Banham Social Events
Employee recognition rewards and moments of magic prizes
Beyond card - a workplace benefit to access exclusive offers and discounts on your everyday spend
Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered (including personal attacks and sport-related injuries)
An employee assistance program (EAP) - a 24/7 free, confidential advice service for help with personal and professional problems. This benefit is available from day 1 and extends to your family
Charity events throughout the year