Fire Alarm Service Technician
About The Position
This role is responsible for fire alarm installations, retrofits, and tenant build-outs, including testing, servicing, inspection, and repair. The technician will perform on-site emergency troubleshooting, programming, identify code and non-conformance issues, and prepare accurate and timely service tickets and reports. Duties also include programming and commissioning newly installed fire alarm systems, laying out, assembling, and installing low voltage equipment in compliance with codes, testing equipment for optimum functioning, performing inspections and diagnoses, understanding product manuals, educating customers on system care, writing reports, and overseeing helpers or installers.
Requirements
- Associate or technical degree and 5+ years of experience or equivalent education and experience.
- Experience including electrical construction including wiring and conduit installation.
- Knowledge of NEC (National Electric Code) and NFPA 72.
- Basic computer skills.
- Experience working with laptop and/or iPad.
Nice To Haves
- Experience with Notifier.
- NICET I or II.
Responsibilities
- Perform fire alarm installations, retrofits, and tenant build-outs.
- Conduct testing, servicing, inspection, and repair of fire alarm systems.
- Perform on-site emergency troubleshooting programming.
- Identify code and non-conformance issues.
- Prepare accurate and timely service tickets and reports.
- Program and commission newly installed fire alarm systems.
- Layout, assemble and install, low voltage equipment for fire alarm systems, ensuring work complies with relevant codes and regulations.
- Test all features and equipment to ensure optimum functioning.
- Perform inspections and diagnose any problems.
- Read, understand, and follow product manuals.
- Educate customers on care and maintenance of systems.
- Write and submit customer status and completion reports.
- Oversee and direct helpers and/or installers.
Benefits
- Medical
- Dental
- Vision
- Flexible Spending Accounts
- Voluntary Life Insurance
- Short-term & Long-term Disability
- Paid Time Off
- Paid Holidays
- 401(K) with Company Match
- Employee Assistance Program
- Employee Relief Fund
- Supplemental Insurance including Critical Illness, Hospitalization & Accident
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
251-500 employees
