Fire Alarm Service Technician
About The Position
Impact Fire Services is seeking a Fire Alarm Service Technician to join their dynamic team. This role involves troubleshooting and repairing fire alarm system devices in a professional and timely manner, meeting weekly service and productivity goals. The technician will also be responsible for maintaining a clean, organized vehicle and ensuring a safe environment. Impact Fire Services is a full-service fire protection company with a strong focus on customer service and technical expertise, operating over 52+ district offices across the USA and employing over 2,100 professionals. They support various industries including retail, healthcare, education, and restaurants, offering career advancement, mentorship, and training opportunities.
Requirements
- Prior fire alarm service experience required.
- Applicable licensing and certification required by National, State and Local codes.
- Ability to learn applicable installation, inspection, and servicing codes.
- Ability to participate in on-call rotation.
- A strong work ethic and professional appearance.
- Excellent communications, and customer service skills.
- Possess a valid driver’s license and driving record that meets company requirements.
- Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.
Nice To Haves
- CSA FA2 license a plus but not required.
- EST 3 or 4 Certification highly preferred.
- Applicable experience either in the fire protection industry or the commercial customer service business in some capacity.
- A fire alarm systems background or a background working as a licensed electrician.
- Ability and willingness to obtain NICET and other trade specific certifications as necessary.
Responsibilities
- Manage their time to complete the maximum amount of service and repairs while maintaining a high level of quality.
- Protect and maintain company equipment.
- Complete service reports on company tablet and ensure information is correct on deficiencies and repairs.
- Achieve any weekly productivity goals assigned by the Fire Alarm Manager or designated Agent.
- Learn applicable fire protection codes and obtain applicable state licensing.
- Protect and maintain company equipment.
- Work in a safe manner as outlined by company safety procedures including the driving, personal protective equipment, and lockout/tag-out policies.
- Maintain their vehicle in accordance with company procedures and ensure it is clean and organized.
- Perform any other tasks assigned by the Fire Alarm Manager or Agent.
Benefits
- Competitive compensation
- Pay is on a weekly cycle, every Friday
- Career Advancement Opportunities
- Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
- Company paid short and long-term disability
- Immediately vested in our 401(k) company match
- Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success.
- Exceptional guidance and support from our managers
- Collaborative culture & environment
- Robust training opportunities with company reimbursement upon achieving required licensing
- Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
- Opportunity to work alongside some of the best talent in the fire protection industry
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
