Fire Alarm Service Technician

Human Resources TeamFort Worth, TX
Onsite

About The Position

Established in 2009, Impact Fire Services is a full-service fire protection and life safety company providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. They operate over 52+ district offices and employ over 2,100 employees across multiple states throughout the USA. Impact Fire Services offers a dynamic team environment with opportunities for mentorship, training, and career advancement, including apprenticeship programs. The company emphasizes a cohesive team spirit and customer service-oriented culture, with every team member playing a critical role in its success. This Fire Alarm Service Technician position is based out of the Arlington, TX office and involves providing inspections and service on various fire alarm system devices in a professional and timely manner, meeting weekly service and productivity goals, and maintaining a safe work environment.

Requirements

  • Applicable licensing and certification required by National, State and Local codes.
  • Texas Fire Alarm (FAL) is required.
  • Ability to learn applicable installation, inspection, and servicing codes.
  • Ability to participate in on-call rotation.
  • A strong work ethic and professional appearance.
  • Excellent communications, and customer service skills.
  • Possess a valid driver’s license and driving record that meets company requirements.
  • Successful completion of a drug test and pre-employment background screening is required.
  • MVR checks are required for all driving positions.

Nice To Haves

  • Applicable experience either in the fire protection industry or the commercial customer service business in some capacity.
  • A fire alarm systems background or a background working as a licensed electrician.
  • Ability and willingness to obtain NICET and other trade specific certifications.

Responsibilities

  • Manage their time to complete the maximum amount of service and inspections while maintaining a high level of quality.
  • Achieve any weekly productivity goals assigned by the Fire Alarm Manager or designated Agent.
  • Learn applicable fire protection codes and obtain applicable state licensing.
  • Protect and maintain company equipment.
  • Work in a safe manner as outlined by company safety procedures including the driving, personal protective equipment, and lockout/tag-out policies.
  • Maintain their vehicle in accordance with company procedures and ensure it is clean and organized.
  • Perform any other tasks assigned by the Fire Alarm Manager or Agent.

Benefits

  • Competitive compensation
  • Pay is on a weekly cycle, every Friday
  • Career Advancement Opportunities
  • Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
  • Company paid short and long-term disability
  • Immediately vested in our 401(k) company match
  • Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create.
  • Exceptional guidance and support from our managers
  • Collaborative culture & environment
  • Robust training opportunities with company reimbursement upon achieving required licensing
  • Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
  • Opportunity to work alongside some of the best talent in the fire protection industry

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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