Fire Alarm Service Technician

Fortis Fire & Safety • Clearwater, FL

4d • Onsite

About The Position

Piper Fire Protection, part of Fortis Fire & Safety, is seeking an experienced Fire Alarm Service Technician for its Clearwater, Florida team. The role troubleshoots low-voltage fire alarm systems and resolves system problems, primarily in the Clearwater region and surrounding areas. It requires a thorough understanding of fire alarm products, supporting software, and electrical systems. Work includes troubleshooting, repair, inspection, and occasional installation of fire alarm and associated systems, as well as customer communication and documentation. The position participates in a required rotating on-call schedule for Service Department team members. Some roles may require travel.

Requirements

• At least 3 years of field experience in fire alarm system repair, service, and/or installation.
• High school diploma or equivalent.
• Solid understanding of fire alarm products.
• Working knowledge of NFPA 72, NFPA 70, and current industry standards.
• Strong verbal and written communication skills.
• Organized, motivated, and able to work with minimal supervision.
• Ability to meet company driving eligibility requirements, including a valid driver's license and acceptable motor vehicle record.
• Ability to perform the essential duties, including physical activities such as reaching, bending, kneeling, climbing, and lifting up to 75 pounds; field work may involve heavy lifting, varying climates, outdoor conditions, construction or low-voltage environments, dust, noise, or confined spaces.

Nice To Haves

• Fire Alarm Panel Programming experience.
• Field certifications such as NICET or FASA/BASA.

Responsibilities

• Troubleshoot, repair, and inspect fire alarm systems and associated systems.
• Perform occasional installations as needed.
• Recommend system installations and service improvements.
• Maintain a clean and safe work environment, including the company vehicle, and follow company safety policies and procedures.
• Follow verbal and written instructions accurately and document work performed clearly.
• Communicate professionally with customers before and after service calls, explain work performed, and provide excellent customer service.
• Complete jobs in a timely manner.
• Communicate daily with the Project Manager and/or Schedule Coordinator about inspection or project delays, requirements, and job status.
• Participate in the required rotating on-call schedule.

Benefits

• Paid vacation and sick time.
• Company-paid holidays.
• Additional paid time off for life events, such as jury duty and bereavement.
• Competitive compensation.
• 401(k) retirement plan with competitive company match.
• Medical, dental, and vision insurance.
• Short-term and long-term disability insurance.
• Life insurance.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED