Fire Alarm & Security Technician

Summit Companies•Charlotte, NC

13d•Onsite

About The Position

The purpose of the Fire Alarm & Security Technician position is to install, troubleshoot, service and repair fire alarm and security systems, and other fire and life safety products with minimal supervision. This role involves working with various fire alarm and suppression systems, programming software, and ensuring compliance with codes and standards. The technician will also be responsible for customer communication, documentation, safety procedures, and potentially training new technicians. Travel is a significant component of this role.

Requirements

High School Diploma or equivalent.
2 years Fire Life Safety Industry experience, specifically in Fire Alarm.
NICET Level 1 Fire Alarm Certification.
Valid driver’s license with acceptable driving record.
Ability to comply with SFS’s Drug and Alcohol policy and Background screening requirements.
Ability to travel 90% of the time, locally.
Ability to effectively read, write and communicate in English with employees and customers.
Must be able to bend, ascend and descend step stools, ladders and stairs, kneel, lift <50lbs, reach above and below shoulders, stand and walk for extended periods of time.
Required to see in color, close and far distances, peripheral, depth, and adjust focus.
Will occasionally be required to balance, crouch, drive, kneel, lift >50lbs, sit, stoop, twist, and work at heights.
Must consistently wear all appropriate personal protective equipment.

Nice To Haves

NICET or state specific certification.
2 years of professional computer skills.
2 years using business intelligence systems, Sage 300 CRE, or similar.

Responsibilities

Install, troubleshoot, service, and repair fire alarm and security systems.
Work with different manufacturers' clean agent and high-pressure suppression systems.
Use tools and test equipment such as multi-meter, megger, and laptop for programming.
Program and use software for various fire alarm systems when removing or replacing components.
Troubleshoot and determine faults, including ground faults, in fire alarm systems.
Repair or replace fire alarm components such as FACP, power supply, and alarm-initiating devices.
Safely handle, remove, and replace explosive actuators like squibs and gas cartridge actuators.
Communicate professionally with internal and external customers and offsite monitoring companies.
Be punctual and complete scheduled projects in a timely manner.
Use Field Service Lightning to track work orders, materials, and time.
Complete documentation on work orders.
Understand and follow SFS’s Safety program, SDS book, Hazardous communication program, policies, and procedures.
Participate in weekly Toolbox talks.
Ensure all related safety documentation is accessible on each project.
Maintain company-provided vehicle cleanliness and maintenance.
Be placed in on-call status as required for emergency service requests.
Periodically attend seminars or training sessions to stay updated on technology, codes, and standards.
Train service technician trainees on applicable aspects of fire protection.
Other duties as assigned.