Fire Alarm Manager
About The Position
Impact Fire Services, established in 2009, is a best-in-class fire protection and life safety company known for its superior customer service and technical expertise. We are a full-service fire protection company offering installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. We operate over 52+ district offices and employ over 2,100 employees across multiple states. We offer a dynamic team environment with opportunities for mentorship and training from industry experts. Our apprenticeship programs provide support and knowledge for career growth in fire and life safety. We are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property, with a cohesive team spirit and customer service-oriented culture.
Requirements
- Possess any necessary licensing and certification required by National, State and Local codes.
- Minimum 3-5 years related fire alarm experience
- Prior leadership experience is required
- NICET certification or equivalent training from manufacturers or institutions.
- Working knowledge of NFPA 72.
- Experience reading and interpreting blueprints, diagrams, submittits, specifications, programs schematics and operational/product manuals.
- Proficiency with using PCs including working knowledge of MS Excel / Word as well as iPhone/iPad apps.
- Ability to work flexible hours including weekends to meet customer requirements.
- Willingness to travel out of town including overnight lodging.
- Demonstrate a high level of customer service.
- Possess a strong work ethic and professional appearance.
- Ability to work within a team environment.
- Successful completion of a drug test and pre-employment background screening is required.
- MVR checks are required for all driving positions.
Nice To Haves
- A four-year college degree in management or business administration or comparable experience
- Industry licensing or certification of competency with fire alarms and commercial sprinkler systems
Responsibilities
- Manage the operations of the Fire Alarm Division including the technical and administrative personnel within the Division.
- Strive to achieve financial and operational goals of the Fire Alarm Division including revenue generation, cost control, and gross margin contribution.
- Ensure a high level of customer satisfaction for all Fire Alarm customers.
- Ensure the effective operation of the Fire Alarm Division and the efficiency of Fire Alarm personnel.
- Establish productivity goals for technical and administrative goals that fit in with the tactical priorities of the division.
- Achieve the assigned monthly goals for revenue and cost control and correct any budgetary deficiencies.
- Lead the technical and administrative personnel in providing a high level of customer service.
- Learn and ensure compliance with all applicable industry codes.
Benefits
- Competitive compensation
- Pay is on a weekly cycle, every Friday
- Career Advancement Opportunities
- Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
- Company paid short and long-term disability
- Immediately vested in our 401(k) company match
- Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success.
- Exceptional guidance and support from our managers
- Collaborative culture & environment
- Robust training opportunities with company reimbursement upon achieving required licensing
- Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
- Opportunity to work alongside some of the best talent in the fire protection industry
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What This Job Offers
Job Type
Full-time
Career Level
Manager
