Fire Alarm Lead Technician
About The Position
Impact Fire Services is seeking a skilled Fire Alarm Lead Technician to join their dynamic team in Phoenix, Arizona. This role involves troubleshooting and repairing fire alarm system devices, meeting weekly service and productivity goals, and maintaining company equipment and vehicles. The company is a leading fire protection and life safety provider with a strong focus on employee development, mentorship, and training. Impact Fire Services operates over 52 district offices across the USA and supports various industries including retail, healthcare, education, and restaurants.
Requirements
- Prior fire alarm service experience required.
- Applicable licensing and certification required by National, State and Local codes.
- Ability to learn applicable installation, inspection, and servicing codes.
- Ability to participate in on-call rotation.
- A strong work ethic and professional appearance.
- Excellent communications, and customer service skills.
- Possess a valid driver’s license and driving record that meets company requirements.
- Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.
Nice To Haves
- CSA FA2 license a plus but not required.
- EST 3 or 4 Certification highly preferred.
- Programming experience.
- Applicable experience either in the fire protection industry or the commercial customer service business in some capacity.
- A fire alarm systems background or a background working as a licensed electrician.
- Ability and willingness to obtain NICET and other trade specific certifications as necessary.
Responsibilities
- Manage their time to complete the maximum amount of service and repairs while maintaining a high level of quality.
- Protect and maintain company equipment.
- Complete service reports on company tablet and ensure information is correct on deficiencies and repairs.
- Achieve any weekly productivity goals assigned by the Fire Alarm Manager or designated Agent.
- Learn applicable fire protection codes and obtain applicable state licensing.
- Protect and maintain company equipment.
- Work in a safe manner as outlined by company safety procedures including the driving, personal protective equipment, and lockout/tag-out policies.
- Maintain their vehicle in accordance with company procedures and ensure it is clean and organized.
- Perform any other tasks assigned by the Fire Alarm Manager or Agent.
Benefits
- Competitive compensation
- Pay is on a weekly cycle, every Friday
- Career Advancement Opportunities
- Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
- Company paid short and long-term disability
- Immediately vested in our 401(k) company match
- Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success.
- Exceptional guidance and support from our managers
- Collaborative culture & environment
- Robust training opportunities with company reimbursement upon achieving required licensing
- Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
- Opportunity to work alongside some of the best talent in the fire protection industry
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
