Illinois Fire Alarm Installation & Service Technician

Solucient Security•Northbrook, IL

8d•Onsite

About The Position

Solucient Security is seeking an experienced Fire Alarm Installation & Service Technician for a full-time, field-based position on its Install and Service Operations team in the Illinois Chicago Northland market, which primarily includes Lake County, McHenry, Cook County, and Chicago proper. The Illinois office is in Northbrook. The technician takes ownership of commercial fire alarm and life-safety systems from installation and programming through testing, inspection, troubleshooting, repair, and maintenance. The role may also support installation and service work for other low-voltage security solutions. Work must comply with applicable codes, NFPA standards, manufacturer specifications, AHJ requirements, company standards, and safety requirements. Technicians document work and communicate with clients and teammates, train clients on system operation, and maintain company tools, equipment, vehicles, and other resources. This is an active field position involving travel among client locations and work in commercial, construction, and mechanical environments. The standard schedule is Monday–Friday, 8:00 a.m.–6:00 p.m.; flexibility, overtime, some overnight travel, and on-call rotation participation are required as business and client needs dictate.

Requirements

NICET 1 or 2 certification in Fire Alarm Systems is required at time of hire.
Hands-on commercial fire alarm installation and service experience.
Experience with programming, testing, inspection, troubleshooting, and repair.
Working knowledge of applicable fire alarm codes and standards, including NFPA 72.
Ability to interpret plans, specifications, wiring diagrams, and technical documentation.
Strong troubleshooting and problem-solving skills.
Attention to detail and commitment to quality workmanship.
Professional client communication and follow-through.
Ability to work independently while collaborating effectively with a team.
Valid driver's license and acceptable driving record.
Ability to maintain required licenses, certifications, and continuing education.
Ability to perform active field work that may involve standing, walking, bending, kneeling, crouching, reaching, climbing ladders, working from lifts or at heights, working above ceilings, using hand and power tools, and lifting or moving equipment and materials.
Willingness to travel between client locations, work a flexible schedule and overtime, take part in on-call rotation, and undertake some overnight travel as required.

Responsibilities

Install, program, inspect, test, troubleshoot, repair, and maintain commercial fire alarm and life-safety systems.
Support other electronic security installation and service work in other low-voltage security solutions when needed.
Perform commissioning, system verification, and required inspections.
Read and interpret drawings, specifications, wiring diagrams, and technical documentation.
Diagnose system issues, identify root causes, and determine appropriate corrective action.
Perform work in accordance with applicable codes, NFPA standards, manufacturer specifications, AHJ requirements, and Solucient standards.
Accurately document work performed, testing results, deficiencies, programming changes, and materials.
Communicate proactively with clients and teammates about progress, issues, and next steps.
Train clients on system operation and provide professional technical support.
Maintain company tools, equipment, vehicles, and other resources.
Follow company and job-site safety requirements, use required PPE, identify and report hazards, and stop work when conditions present an unacceptable safety risk.