FINTECH Operations Strategic Initiatives Project Manager

Lumen Technologies•,

1d•$105,786 - $155,152•Remote

About The Position

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role As a Lead Technical Program Manager, you will be a key member of the FTO Finance Transformation Team and will help execute on the broader strategic and operational goals within Finance and Strategic Locations. This position provides skilled Program and Project leadership to plan, manage and deliver all aspects of one or more large, complex Program(s) / Project(s), crossing multiple disciplines. Main focus will be leading the systems/access/data support for the transition. Key success factors for this role are a track record and passion for leading and delivering Program(s) and Project(s) on time, on-budget and to scope specifications. This is a lead PM role in a matrix management environment where strong leadership and working with key Finance leaders, Technology, and PMO will be key stakeholders.

Requirements

Bachelor’s degree or equivalent education and related experience
Expertise and training in program and project management methods (waterfall & agile), and a strong business acumen
8+ years related experience

Responsibilities

Collaborating with Technology teams, offshore colleagues, and finance colleagues within the PMO and across groups.
Help with the transition of systems access and create system profiles for transitioned roles.
Manage On Boarding process for offshore teams, coordinate with HR / Change partners. Oversee Fieldglass and Service Now process for systems access, controls, procedures.
Ensure systems, access, and data controls are in place for offshore and third party.
Help with Knowledge transfer and activity documentation that is required for overall systems and data management. Set up collaboration structures for US/Offshore teams sharing information and ongoing work.
Oversee and manage the connectivity between Lumen US and offshore users. Escalation to Technology partners and problem solve and resolve any issues.
Develops methodologies, procedures, and systems to produce financial reporting.
Involved in other FTO activities supporting Business Operations and strategic initiatives for tracking, metrics, KPIs.