FinOps H&W Project Analytics Business Analyst
About The Position
The Role HW Inactive Billing Process Support: Support NMI, invoicing, term for non-payment, ABW deductions, one-time payments, pension deductions, lockbox payment processing, refund processing, and payroll arrears. Production Support · Perform file validations · Identify and report issues; open Jira requests or incidents · Assist associates with account research; raise Jira requests as needed · Support AR/FABS releases including UAT and PPV testing · Run daily status reports (DSRs) and submit SNOW tickets for workaround support Project and Initiative Support · Health and Welfare project scoping · Business Analyst support for CA/COM initiatives · Support for strategic initiatives and enhancements · Support new client implementations and deconversions · Recommend and submit process improvement and system enhancement requests Reporting and Audit Support · Respond to CSM and client requests for AR and FABS data · Support PWC and internal audit requests · Prepare and deliver monthly inactive billing process reporting Additional Responsibilities · Process billing statement requests · Execute monthly term processes for payroll arrears clients · Provide AE support · Support year-end processing activities
Requirements
- 5-7 years’ experience within a professional, fast-paced, corporate environment, preferably in the financial services industry.
- At least 2 years’ experience as a data analyst
- Working proficiency of SQL and Microsoft Office products (Word, Excel, Outlook, Access)
- Ability to successfully execute a task and move onto the next job function in a fast-paced, deadline-oriented environment
- Exhibit strong analytical and problem-solving skills
- Strong written and verbal communication skills
Nice To Haves
- Health and Welfare experience is preferred but not required
- Experience with applicable Fidelity System Applications (Oracle Accounts Receivable/FABS, HOBS, FHB, XTRAC, Net Benefits) is preferred but not required
Responsibilities
- Support NMI, invoicing, term for non-payment, ABW deductions, one-time payments, pension deductions, lockbox payment processing, refund processing, and payroll arrears.
- Perform file validations
- Identify and report issues; open Jira requests or incidents
- Assist associates with account research; raise Jira requests as needed
- Support AR/FABS releases including UAT and PPV testing
- Run daily status reports (DSRs) and submit SNOW tickets for workaround support
- Health and Welfare project scoping
- Business Analyst support for CA/COM initiatives
- Support for strategic initiatives and enhancements
- Support new client implementations and deconversions
- Recommend and submit process improvement and system enhancement requests
- Respond to CSM and client requests for AR and FABS data
- Support PWC and internal audit requests
- Prepare and deliver monthly inactive billing process reporting
- Process billing statement requests
- Execute monthly term processes for payroll arrears clients
- Provide AE support
- Support year-end processing activities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
