FinOps Analyst

Hyland•Westlake, OH

19h•Remote

About The Position

Hyland is looking for a detail-oriented and curious Business Analyst to join our team. In this role, you will support projects across all stages, helping to capture, document, and analyze business processes and data to drive meaningful outcomes. Working closely with experienced team members, you'll contribute to discovery, data quality, and end-user enablement — building a strong foundation for a rewarding career in business analysis. If you're self-motivated, a natural collaborator, and thrive in a fast-paced environment, we'd love to connect.

Requirements

Bachelor's degree or equivalent experience, with prior experience as a Business Analyst.
Strong oral and written communication skills that reflect a professional demeanor and the ability to interact with others with discretion and tact.
Facilitation and project management skills with the ability to multi-task, stay organized, and manage time effectively.
Critical thinking and problem-solving skills with strong attention to detail and the ability to thrive in a fast-paced, deadline-driven environment.
Proficiency in Microsoft Office Applications and familiarity with various analytic and reporting tools; up to 5% travel time maybe required.

Nice To Haves

Customer service orientation with strong interpersonal skills and the ability to maintain solid rapport with team members and professionalism with external stakeholders.
Self-motivated with the ability to complete projects independently and in a timely manner.
Demonstrated ability to influence, motivate, and mobilize team members and business partners toward shared goals.
Ability to develop and use engaging, informative, and compelling presentation methodologies for diverse audiences.
Demonstrated ability to establish rapport and gain the trust of others; effective at gaining consensus across cross-functional teams.

Responsibilities

Assist with providing support to projects at all stages with direct oversight from other team members, contributing to successful delivery across the project lifecycle.
Capture, aggregate, and document business processes utilizing business analysis tools; assist with documenting findings for analysis of applications and systems.
Assist in analyzing and validating information gathered in discovery meetings and documentation associated with current business processes to ensure accuracy and alignment.
Gather operational and business measurement information to support data-driven decision making across the organization.
Perform audits on data quality, timeliness of data extraction and transfers, and accuracy of input to maintain data integrity and reliability.
Provide applicable training and documentation to end-users as required to ensure understanding and adoption of business processes and tools.