Fingerprint Technician I
City of Edmonton•Edmonton, AB
•CA$62,481 - CA$78,409•Onsite
About The Position
The Edmonton Police Service is seeking a Fingerprint Technician I for the Police Information Check & Alarm Control Section. The successful candidate must be a team player, committed to providing exemplary customer service and able to work in a very busy and dynamic environment.
Requirements
- Completion of a two (2) year Community College Law Enforcement Diploma with a minimum of one (1) year of experience in fingerprint processing or an equivalent combination of directly related training and experience.
- Completion of either the Edmonton Police Service Fingerprint Theories Course or other equivalent fingerprint training.
- Experience in conducting Niche UA, CPIC and JOIN queries.
- Exemplary interpersonal and customer service skills.
- Ability to work with minimal supervision.
- Must possess excellent verbal and written communication skills.
- Proficiency with Microsoft Word, Excel and Outlook.
- Applicants will need to support the number of individuals fingerprinted and fingerprint comparisons done during the interview stage by providing a record.
Nice To Haves
- Previous customer relations experience would be considered an asset.
- A minimum of one (1) year recent cash handling experience would be considered an asset.
- Working knowledge of the Criminal Code and Alberta police information check disclosure guidelines would be considered an asset.
Responsibilities
- Taking both digital and ink fingerprints.
- Comparing and identifying fingerprints for the purpose of verifying criminal records on police information check certificates.
- Accurately processing police information check applications and preparing police information check certificates.
- Processing local police record forms for the purpose of record suspensions applications.
- Responding to local indices requests.
- Providing excellent customer service to in-house and external customers.
- Collecting and processing payments for police information checks, civil fingerprinting services, alarm permits and false alarm invoices.
- Responding to customer inquiries either on the phone, in person or electronically.
- Performing other related duties as required.
Benefits
- The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
