Fine Jewelry Sales Associate - Full Time - Flowood

Belk•Flowood, MS

About The Position

The Fine Jewelry Sales Associate drives sales and delivers a positive customer experience by providing excellent service, building client relationships, and offering expert guidance on fine jewelry selection. The role calls for enthusiasm for the fashion and jewelry industry, a competitive drive, and confidence in a commission environment. This is an hourly position. The associate builds customer loyalty through tailored product advice, clienteling, and knowledgeable support, while contributing to store objectives and a positive team culture. The role also involves promotions and events, omnichannel selling, fine jewelry services and repairs, merchandising, fulfillment, asset protection, and adherence to security and safety standards.

Requirements

Dedication to customer service and drive to achieve store objectives.
Skills and experience to perform the role and commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.

Responsibilities

Achieve store objectives and personal and store key metrics through ownership, accountability, and initiative.
Build genuine relationships with team members, vendors, customers, and the community to create memorable store experiences.
Deliver excellent service, use clienteling tools, and provide tailored product advice and recommendations to meet customer needs and preferences.
Execute promotions, special events, trunk shows, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide a seamless omnichannel experience and discuss available inventory, assortment, and product details.
Suggest fine jewelry service plans and additional services; provide repair estimates, complete documentation, receive and prepare shipments, and assist with minor repairs and cleaning.
Use training tools and vendor resources and apply feedback to develop product knowledge, suggestive selling, and expertise in industry tips, accessory trends, and fine jewelry offerings.
Encourage repeat client interactions as a knowledgeable and trusted resource.
Merchandise and replenish products promptly and maintain visual merchandising, signing, and fine jewelry caseline standards according to vendor and company directives.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
Support fulfillment and asset protection by accurately and efficiently completing omnichannel and operations processes, maintaining product protection standards, and following security protocols and safety guidelines.