Full Time Fine Dining Server

Austin Country Club•Austin, TX

7d•Onsite

About The Position

Austin Country Club (ACC) is accepting resumes for the position of Full-Time Fine Dining Server. We are seeking a passionate, hardworking individual who has inspiring ideas, technical skills to overcome challenges, and a passion for producing memorable experiences for our members. We know that a great experience starts with great people. Founded in 1899, Austin Country Club is one of the oldest existing clubs in Texas and home to one of the greatest golf instructors who ever lived, Harvey Penick. A private, family-oriented club rich in tradition, known for the quality of its membership and for service that exceeds expectations. ACC has a tradition of excellence not only with club history but also with the team members. Our work environment is fast-paced, collaborative, flexible, focused on the development of our team members, and mission-oriented.

Requirements

High School Diploma or GE
At least 1-3 years of experience in a restaurant and serving position.
Basic computer skills are a plus
Presentable - (Able to put your best foot forward and present yourself in a clean and professional way to our members)
Strong Communication Skills - (Able to assess needs and desires by communicating with our members and team)
Team Player - (Work closely with Food and Beverage department leaders and fellow team members to meet goals)
Genuine - (Possess a passion for delivering top-notch service and find everyday enjoyment)
Fast-Paced - (Able to manage multiple tasks at once of differing needs)
Ability to move and lift up to 25 lbs.
Ability to Stand, sit and walk for extended periods of time
Candidates must be willing to have flexible schedules and must be willing to work weekdays, weekends and holidays.
Shifts will differ from 4-8 hours.
Split shifts (doubles) may be occasionally scheduled.

Nice To Haves

Club experience is a plus.
Deep knowledge of wine, spirits, beer, and food, with a strong understanding of proper service standards, including timing and execution of coursed dining experiences

Responsibilities

Deliver first-class service to our members
Support team members and managers with premium guest services
Responsible for the daily setup and breakdown of the dining area
Be knowledgeable of all food and beverage offerings including ingredients, methods of preparation and proper service; be able to explain all food and beverage items listed on the menu
Ensure members checks are accurate and closed out properly
Prepare server check out report and accurate tip outs
Provide friendly yet discreet and unobtrusive service in: greeting, seating and waiting on all members
Anticipate members' needs, both internal & external
Assist members with food and beverage orders
Answer member questions with regards to food & beverage
Engage members when appropriate to make them feel welcomed and "at home"
Ensure the pantry, common areas, dining area and overall environment is presentable throughout the course of the day
Assist management to ensure the consistent integrity of the physical facility where food & beverages are served and stored
Monitor hospitality areas to ensure they are kept clean, safe and code compliant.
Communicate with Manager any issues and assist as needed.
Develop and maintain a working knowledge/interest in food and beverage.
Complete any additional tasks as assigned by Food & Beverage Director and management team
Attend and participate at all scheduled meetings and trainings
Participate in teamwork and foster harmonious working climate
Give feedback on guest comments or complaints to the management
Report employee and guest accidents