Financial Systems Analyst and Systems Administrator

ACLU - National Office • New York, NY

1d • Hybrid

About The Position

The ACLU is hiring a full-time Financial Systems Analyst and Systems Administrator in the Information Technology Department at its National office in New York, NY. This is a hybrid role requiring in-office work two days per week or eight days per month. The IT department provides technology services and support to more than 600 National staff across multiple offices, remote locations, and participating Affiliate offices nationwide.

Reporting to the Chief Information Officer (CIO), this role works closely with Accounting and FP&A, HR, IT staff, and vendors to ensure NetSuite operates effectively and integrates with SaaS platforms such as Workday, Concur, and Vena. The position calls for hands-on expertise in NetSuite administration, configuration, systems integration, and data management, paired with finance and accounting knowledge to translate business needs into integrated processes and technical solutions. The successful candidate will deliver customer-focused support and continuous improvement, ideally in a large nonprofit legal or advocacy setting.

The role administers and maintains the ACLU’s financial systems ecosystem, including accounting, expense, HRIS/HCM, and budgeting systems. It also develops reporting and analytics, oversees integrations, supports users and conducts training, maintains audit readiness and compliance, and identifies system and workflow improvements. The position handles sensitive financial and personnel information and collaborates with stakeholders to align system capabilities with organizational goals.

Requirements

• Deep experience in financial systems administration, systems analysis, requirements management, configuration, customization, operational management, and consulting.
• Background in finance and accounting.
• Strong understanding of NetSuite ERP architecture, its database model, financial and accounting management principles and functionality, multi-entity structures, multi-state tax configurations, and native platform analytics.
• Demonstrated systems administration experience supporting and integrating ERP-adjacent systems, including Concur, Workday, Vena, Salesforce, or Blackbaud CRM.
• Advanced skills in analytics, data query and scripting languages, and analytic tools.
• Ability to set and meet deadlines and commitments, manage competing priorities, and work independently and as part of a team.
• Commitment to advancing the ACLU’s mission and to embedding equity, inclusion, and belonging in work.
• Ability to collaborate respectfully and work toward resolving obstacles and conflicts.

Nice To Haves

• Experience in large nonprofit settings, including C3 and C4 organizations.
• CPA credential.
• NetSuite Administrator Certification; other ERP systems administrator or relevant certifications are also desirable.
• Experience with Microsoft enterprise technologies such as Office 365, SharePoint, Teams, and OneDrive, as well as Zendesk, ServiceNow, Salesforce, and Blackbaud CRM.

Responsibilities

• Administer and maintain the financial systems ecosystem, including accounting, expense, HRIS/HCM, and budgeting systems.
• Manage user provisioning, roles, and permissions according to established procedures and least-privilege principles.
• Ensure systems and financial reports adhere to applicable industry standards and local, state, and federal requirements.
• Assess the impact of system changes and prepare and conduct functional and regression testing in a sandbox environment.
• Manage data imports and exports involving third-party systems and external entities, including financial institutions.
• Lead system and user change management through documentation, communication, and training, supporting reliable, secure production releases.
• Create, maintain, and deploy reports, saved searches, dashboards, and other analytics; train users to apply them for business insight and financial oversight.
• Architect and maintain integrations with third-party applications and entities, ensuring secure, reliable, and accurate data flows and strong system performance.
• Handle sensitive financial and personnel information with discretion and due care in daily operations, troubleshooting, integrations, and access management.
• Provide technical user support, coordinate with system providers or vendors to resolve advanced issues, track issues and risks, and conduct end-user training.
• Collaborate with Finance, IT, department leaders, management, senior leadership, and external partners as the financial systems subject matter expert.
• Maintain audit readiness through compliant configurations, change control documentation and approvals, monthly access and activity reviews, and coordination of annual audits and evidence collection.
• Identify system and process improvements, including workflow efficiencies and appropriate platform customizations, while balancing value and supportability.

Benefits

• Generous paid time-off policy.
• Comprehensive healthcare benefits, including medical, dental, and vision coverage, parental leave, gender-affirming care, and fertility treatment.
• 401(k) plan with employer match.
• Annual professional development funds, internal professional development programs, and workshops.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed