Financial Specialist - Public Utilities

Sarasota County Government•Peoria, IL

1d•Onsite

About The Position

Do you have a passion for finance, data analysis, and delivering exceptional customer service? Join Sarasota County's Public Utilities team and play a vital role in ensuring accurate billing and account management for our customers. In this role, you'll use your analytical skills to manage billing, meter services, permitting, and loan processing while helping customers navigate a variety of utility services. If you enjoy solving problems, working with data, and making a difference in your community, apply today and grow your career with us!

Requirements

High School Diploma or its equivalent.
Two (2) years of related experience in auditing procedures, inventory control, basic real estate, bookkeeping, or financial duties.
Year-for-year basis may substitute for the college degree.

Nice To Haves

Experienced in Naviline or UMAX software in Billing or Finance.

Responsibilities

Process Cycle Routes, Off Cycle, Back Billing, Final Billing, Adjustments, List & Post; Generate Reports on revenue, consumption, and reconciliation, Stuck Meters, Inter-Change Meters, Inactive with Consumption, Zero Consumption, Cancel Rebills; Account Corrections; monitor Sewer Only Billing/Delinquency, and others.
Ensure accurate and timely billing for all customers utilizing services authorized within Sarasota County Public Utilities resolutions through daily review and audit of accounts.
Audit and review data, classification, coding, routing, and rates within the CIS and report all variances.
Issue and complete work orders to receive needed information or to complete customer or staff requests, including adding applicable fees.
Investigate, and respond to complex customer/vendor issues, and concerns.
Ensure compliance with all utility billing regulatory/county principles, policies, resolutions/ordinances, and practices.
Display and maintain consistent intermediate to advanced skills using Microsoft Software such as, but not limited to, Outlook, Excel, Word, Powerpoint, Visio, Teams, Smartsheet, and OneNote.
Identify trends and/or problems through statistical analysis and assure continuous improvement of systems and processes.
Develop and ensure compliance with principles, policies, and practices.
Implement new policies, procedures, and/or job requirements and display consistent flexibility and adaptability to change.
Review the accuracy of training documents, processes, and SOPs and provide updates/corrections as needed.