About The Position

Responsible for the handling, depositing, and recording of all incoming funds to various systems, maintaining financial records, and researching/answering payment/refund inquiries, all within established time frames and quality standards. Ensures all banking information is set up accurately and timely. Collaborates with personnel from banks to resolve payment/receipt issues in a timely and professional manner. Participates in cross-functional teams that support and enhance corporate liquidity measures and in issue resolution.

Requirements

  • Associate degree in accounting, finance or business, or direct and applicable work experience.
  • Prior accounting/financial experience, with an understanding of remittance processing and banking, or experience working in billing and collections processing.
  • General health insurance knowledge.
  • Demonstrated effective verbal and written communication skills, with the ability to collaborate and build effective relationships.
  • Strong technical acumen, with demonstrated experience in Microsoft Office applications (specifically Excel and Access) and the ability to learn new systems quickly.
  • Demonstrated ability to work under pressure to meet timeliness and accuracy guidelines.
  • Ability to work independently and cooperatively on teams, maintaining positive relations with customers.
  • Attention to detail, mathematic and data entry skills.

Nice To Haves

  • Workday or comparable financial accounting system experience.
  • Knowledge of Facets and ABS.
  • Knowledge of Frontier and Document Management System

Responsibilities

  • Operate scanning equipment and process and post incoming payments to various systems for all lines of business.
  • Classify payments appropriately to ensure funds are deposited to appropriate bank accounts.
  • Void or reissue refunds as needed. Record voided or reissued checks for financial reporting.
  • Review documentation and accurately post and process returned payments.
  • Update customer banking information within the established deadlines by system to ensure compliance with NACHA requirements.
  • Answer inquiries in a timely manner. Research and answer inquiries by providing complete and accurate responses using knowledge of funding arrangements, cash management processes, and accounting skills.
  • Communicate effectively, verbally, or in writing with other team members, areas of the company, and our customers.
  • Support and participate in testing system enhancements and in cross-functional projects impacting cash processing.
  • Other duties as assigned.

Benefits

  • Unique benefit offerings
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