Financial Specialist 1 - Pre Service

Inova Health System • VA, VA

6d • $19 - $31 • Hybrid

About The Position

The Inova Pre-service team is looking for a dedicated Financial Specialist 1 - Pre Service to join the team. This role will be full-time day shift: Monday- Friday, 9:30 am – 6:00 pm. This role is Hybrid, following initial 90-days on-site training. The role is eligible for eventual full-time, remote work with required on-site meetings when needed.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Requirements

• Two years of patient access experience
• High School or GED

Nice To Haves

• Preferred patient access or revenue cycle experience in multiple specialties or both hospital and clinic settings.

Responsibilities

• Completes work assignments within established quality standards.
• Communicates effectively with various audiences by using the most appropriate methods.
• Counsels patients on financial liability using available financial counseling tools to achieve maximum reimbursement for patient services.
• Verifies and enters insurance information and authorization/referral requirements.
• Contributes to a safe patient care environment by identifying, analyzing and effectively solving problems.
• Accepts responsibility to review and correct errors before completion and routes to others for review when appropriate.
• Educates and assists patients with the completion/submission of applications for alternative sources of payment for healthcare services such as medical assistance programs, loans and grants.
• Reviews documented insurance benefits and patient liability in appropriate systems to prepare for patient counseling sessions.
• Requests/secures balance due payments from patients in accordance with established policies and procedures.
• Educates/trains others on insurance theory, insurance verification, and authorization/referral processes.
• Participates in related process improvement activities and makes suggestions for new or revised policies and procedures.
• Demonstrates an understanding of account resolution processes such as benefit verification, insurance classification, billing complaint claims, and account follow-up.
• Stays current with relevant insurance, contractual, and/or third-party payer regulations, medical policies, transaction/code sets, and general payment methods needed to ensure proper adjudication and compliance with industry standards.
• May perform additional duties as assigned.

Benefits

• medical, dental and vision coverage
• a robust team member wellness program
• Inova matches the first 5% of eligible contributions – starting on your first day.
• up to $5,250 per year in education assistance
• up to $10,000 for student loans
• 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• paid time off
• paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED