At Bank of America, the Financial Solutions Advisor helps clients achieve their financial goals by providing advice and customized solutions, and supports self-directed investors with investment and saving needs. The role applies knowledge of investments, products, financial markets, policies, procedures, and processes to client needs. It owns the management, research, and communication process for resolving client issues and building client satisfaction and relationships through a disciplined, responsible approach. The position partners with Financial Advisors to identify consumer investment opportunities, supports client conversations, and educates clients and advisors about the bank’s investment and banking products and services. It also helps with account opening and fulfillment, supports self-directed clients in Merrill Financial Advisor households, and manages a book of business with responsibility for annual reviews, relationship deepening, investments, banking, and prospect acquisition. The role may involve residential mortgage loan origination and therefore requires SAFE Act registration and a background check. Employees must maintain good standing in the federal registry; failure to obtain or maintain registration may result in disciplinary action, up to and including termination. The position is listed as first shift, 40 hours per week, and is based at one of the listed Massachusetts or New York locations. Bank of America describes an in-office culture, with role-specific flexibility based on responsibilities and business needs.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED