Financial Services Supervisor
About The Position
At Conexus, we are focused on supporting our members with their needs of today, while also helping them pursue their goals for the future. It’s more than conducting a banking transaction, it’s about providing insightful content, tools, expert advice, and a full suite of products to inspire confidence in their financial decision-making. We prioritize performance excellence, and our employees champion each member’s success, ultimately contributing to a thriving province. We are curious, courageous, confident and committed. Our values ensure we consistently deliver outstanding member experiences. As employees, we are more than just individuals who come to work each day, each role is a vital part of Conexus. As of January 1, 2026, Conexus, Cornerstone, and Synergy credit unions have merged into one provincial credit union serving over 200,000 members in 57 branches across 50 Saskatchewan communities. We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis. We’re looking for an agile and passionate individual who is looking to develop their leadership skills, to come on board as our Financial Services Supervisor in Prince Albert. In this role you will be responsible for recruiting, developing, coaching, and empowering a team of Financial Services Representatives who will in turn deliver a world-class experience to our valued members.
Requirements
- Direct experience with customer service
- Formal or informal leadership exposure
- Demonstrated ability to handle complex issues, such as resolving member complaints or system errors
- Experience with branch operations and retail compliance requirements
- Must be comfortable in establishing and evaluating performance standards, making independent decisions, and coaching others to solve problems.
Nice To Haves
- You are a natural leader who enjoys empowering others to be their best.
- You are comfortable providing balanced feedback to your team and continually seek opportunities to increase efficiency and share ideas for improvements.
- You enjoy collaboration, welcome diversity, and can work effectively with a range of personality types.
- In addition, you are credible and trustworthy.
Responsibilities
- Leading a team of Financial Services Representatives
- Helping the team achieve personal, departmental, and organizational goals
- Providing regular and ongoing observational coaching, assisting with goal setting, and conducting performance reviews for all team members
- Actively participating in the development, monitoring, and adherence to Conexus targets, goals, and budgets
Benefits
- Generous vacation benefits, giving you time to spend on what’s most important to you
- Competitive benefit package options, covering all aspects of personal wellness
- Pension matching to support you towards retirement.
- Preferred rates for all your banking needs, helping to make life more affordable.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
