Return To Work - Financial Services Representative (SIE) | Chicago, IL

Morgan Stanley•Chicago, IL

1d•$29 - $29•Hybrid

About The Position

Morgan Stanley is seeking experienced professionals who have taken a career break and are eager to return to the workforce through their Chicago Return to Work program. This 16-week paid program, running from January 18, 2027, to May 7, 2027, places participants in roles aligned with their expertise while offering comprehensive training, mentorship, and professional development. The Wealth Management division helps individuals, businesses, and institutions build, preserve, and manage wealth. This role is for unlicensed candidates interested in financial services, the stock market, problem-solving, and customer engagement. Morgan Stanley will provide training and cover the costs for obtaining Series 7 & 63 Licenses.

Requirements

Successfully passed the Securities Industry Essentials®(SIE®) Exam
A bachelor’s degree in Finance, Business Management or Administration, or an equivalent combination of education, training and experience (1 year of work experience can substitute 1 year of education)
At least 2 years working in a customer-facing role
Must be flexible to work a hybrid schedule (3 days a week in office)
Must be legally authorized to work in the United States and must not require, now or in the future, sponsorship for employment visa status.
Have been out of the workforce for two or more years (two-year eligibility requirement calculated as of January 2027 program start date).

Nice To Haves

At least 2 years’ experience working in a call center environment or within a financial institution
Ability to articulate experience working on a team and in a highly collaborative environment
Previous experience meeting sales goals either through full-time work or college internships
Considered a people-person with extraordinary interpersonal skills, a strong team orientation and resiliency

Responsibilities

Provide excellent customer service by identifying customer needs and determining the best solution for them.
Educate customers on Morgan Stanley’s competitive advantage and identify additional products they would benefit from.
Show determination to drive sales by engaging customers and identifying new opportunities.
Follow processes and manage time efficiently throughout the day.
Continually learn about investments and the financial markets to address individual client investment needs.
Help the company identify opportunities to keep clients and minimize risk.
Maintain a high level of personal integrity and comply with Morgan Stanley’s Code of Conduct.
Connect with other groups to gather information to resolve customer issues.
Be involved in other projects and tasks.
Field inbound customer inquiries to assist customers with account related requests such as money movement, account updates, and trade requests.
Follow up with customers regarding outstanding account related items.
Participate in continuing education and development.

Benefits

Develop a robust understanding of the financial services industry and gain insight into one of the world’s leading financial institutions.
Invest in your career with a top tier learning and career development experience combining comprehensive financial product modules and learning courses, as well as on the job learning.
Obtain the Series 7 & 63 licenses that will be paid for by Morgan Stanley.
Enjoy a hybrid work environment.
Competitive base salary
Paid time off
Savings programs
Health care (medical, dental, vision)
Insurance plans
Tuition and licensing reimbursement along with student loan refinancing
Fitness subsidy
401(k) with competitive firm matching
Access to the Morgan Stanley Employee Stock Purchase Program
Family building benefit to assist employees with the cost of adoption, surrogacy, and fertility treatments
Generous parental leave
Employees are encouraged to give back to your community