Financial Services Officer
About The Position
At Provincial Credit Union, we’re more than a financial institution - we’re a people-first, purpose-driven organization, proudly recognized as one of Canada’s Top 100 Employers for 2026. Guided by our IMPACT values, we’re committed to creating an exceptional employee experience where every team member feels supported, valued, and empowered. At Provincial Credit Union, we do more than banking - we empower our members to thrive. Our team provides trusted financial advice, education, and planning that make a real difference in our communities. As a Financial Services Officer, you’ll play a key role in helping members navigate life’s big financial decisions. From lending solutions to savings and retirement planning, you’ll be a trusted partner in their financial journey.
Requirements
- Post-secondary education in Business, Finance, or a related field (or equivalent experience).
- Previous experience in lending, financial services, or a member-focused advisory role.
- Strong analytical skills, attention to detail, and the ability to build trust and lasting relationships with members.
- Candidates must be bondable under a fidelity bond policy (includes a criminal and credit check).
Responsibilities
- Provide one-on-one financial education and advice to members on day to day banking, loans, investments, and deposit products.
- Meet with members (in person or digitally) to understand their needs, gather financial data, and guide them toward the best solutions.
- Assess applications by analyzing creditworthiness, determining loan feasibility, setting credit limits, and approving or declining loans within your lending authority.
- Ensure all loan agreements are complete, accurate, and compliant with policies and guidelines.
- Promote and recommend deposit products such as term deposits, RRSPs, RESPs, RRIFs, and LIFs, or refer to our Financial Planning partners when appropriate.
Benefits
- A People-First Culture: Join a supportive team that values collaboration, positivity, and community impact.
- Competitive Pay & Bonus Program: Market-aligned salary plus the opportunity for annual bonuses.
- Comprehensive Benefits: Health and dental coverage, sick time, and a Defined Contribution Pension Plan & Group Retirement Savings Plan with up to 9% employer contribution.
- Work-Life Balance: Three weeks’ vacation to start, plus four personal days and two volunteer days each year.
- Career Growth: Tuition reimbursement, training opportunities, and career progression pathways.
- Extra Perks: Annual fitness and clothing allowance, reduced employee loan and mortgage rates, and no service fees on banking transactions.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
11-50 employees
