Financial Services Manager

Fraserway RV•Kelowna, BC

9d•Onsite

About The Position

We are looking for a highly motivated, enthusiastic team player to join our Kelowna, BC Dealership as a Financial Services Manager. This is a Full Time, Regular position. The Financial Services Manager is primarily responsible for overseeing all aspects of financial service sales, while working closely with customers and with the Sales and Service Departments to ensure the profitability and success of the Business Office. The Financial Services Manager is expected to consistently display and model the values and mission of the company.

Requirements

Secondary education and or related experience
Business/Finance experience is required (experience from one of the following areas is acceptable: agriculture, marine, automotive, insurance, financing, and banking).
Proficiency in “Customer Service First “
Additional experience is provided by the dealership.

Nice To Haves

Experience working within RV industry is an asset.

Responsibilities

Adhere to the company Mission, Vision & Values
Generate revenue through the Business Office by ethically promoting and selling products for both financial and after-market items for clients to consider in their buying decision
Promote extended service agreements, financing, tire replacement and credit life, accident and health insurance plans to customers
Monitor all retail, and to a lesser extent, wholesale sales transactions through IDS and F&I Point by capping, uncapping, vehicle identification number input on trades, lot location, GL location, vehicle status, delivery date co-ordination, assigning trade-in vehicle stock numbers and odometer verification input
To fully disclose all vehicle options, programs, financial arrangements, taxes and F.S.O. products and all monies terms and conditions associated with them
Communicate with all departments within the dealership as well as insurance companies, financial companies and after-market companies associated with the Fraserway in a professional manner
Negotiate terms & conditions with financial institutions
Promote, train and develop a positive, harmonized, winning relationship with all Sales Managers and sales staff in order to maximize efficiency and profitability
Develop incentives for salespeople to sell insurance and financing in accordance with dealership policies
Assist all client concerns or desires in regard to the products or services under F.S.O. control, as well as providing the customer with the correct direction for those items outside the direction of the Business Office Manager.
Controlling all financial variables regarding clients, financial institutions, manufacturers’ rebates, dealer promotions, Federal and Provincial taxes and regulations. Ensuring complete payment for all sold vehicles. Managing all forms of payments or deposit
Fostering a positive work environment for all those working under the direction of the F.S.O. Correctly providing all clients with their manufacturer’s warranty information and ensuring all relative warranty forms or documents to be complete (verify all documents for correct titles, taxes and lien information)
Schedule & organize delivery of units
Prepare monthly reports and distribute to dealer
Any other items, as directed by the General Manager