About The Position
As a member of the Personal and Business Banking Team, you’ll partner with Financial Advisors to help high value clients secure their futures and set up their businesses. As a Financial Services Associate in the Imperial Service Team, you’ll provide administrative and client support to seek business growth opportunities. You'll create strong working relationships while making a difference in your clients' financial success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.
Requirements
- Analytical Thinking
- Business Growth
- Client Issue Resolution
- Client Service
- Customer Experience (CX)
- Financial Products
- Post-Sales Support
- Product Knowledge
Responsibilities
- Leverage your knowledge of cash management, credit, investment and wealth protection to answer questions and provide information to clients.
- Partner with your Financial Advisor to help clients meet their financial goals.
- Listen, ask questions, and put yourself in the client’s shoes.
- Act like an owner by taking accountability for client issues, and know when to lean on others to find solutions.
- Prepare client files, booking appointments, and maintaining schedules.
- Help team success by improving team productivity and proactively uncovering business opportunities.
Benefits
- competitive compensation
- banking benefit
- wellbeing support
- employee and family assistance programs
- MomentMakers, our social, points-based recognition program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
