Financial Services Associate (60537)

Parks Automotive Group•Kernersville, NC

2d•Onsite

About The Position

The Financial Services Associate will be responsible for treating customers in accordance with dealership policies, ensuring proper follow-up schedules are maintained for completed sales, and verifying that all necessary customer satisfaction forms are completed and submitted. This role involves working with the service department to provide additional warranty information and maintaining a daily log sheet, sharing the data with the sales manager. The associate will also establish and maintain strong relationships with finance sources, both internal and external, and keep management informed of special programs sponsored by these sources. A key responsibility is submitting paperwork to and obtaining approval from finance sources for all finance deals. The role includes working with the sales manager to secure reasonable profit from each sale, setting up finance forecasting in conjunction with sales department forecasting to achieve desired penetration and income percentages, and attending manager meetings. The associate will also seek out insurance companies for insurance paper, maintain a daily operating control, and prepare monthly penetration reports on finance penetration to share with the sales manager. Additionally, the role requires checking all paperwork for accuracy in title, lien information, and taxes, establishing and meeting monthly objectives, preparing for and participating in sales meetings, and assisting the sales staff in negotiating sales in the sales manager's absence. The associate will also monitor lot traffic alternately with the sales manager and compare it with the daily log sheet, while maintaining a thorough knowledge of the sales department's policies and procedures.

Requirements

Two years of experience preferred
Professional appearance and strong communication skills
Motivated individual with a passion and drive for unlimited earning possibilities
Must have a valid driver license and clean driving record and be deemed insurable to drive by our insurance company
Must be a notary or be able to become a notary

Responsibilities

Treat customers in accordance with dealership policies
Ensure that the proper follow-up schedule is attached to all completed sales
Ensure that all necessary customer satisfaction forms have been completed and turned in
Work with service department to provide additional warranty information as necessary
Maintain daily log sheet and tabulate total, share with sales manager
Establish and maintain good working relationship with several finance sources, factory and otherwise
Keep general manager and sales manager apprised of all special programs sponsored by any financial source
Submit paperwork to and obtain approval from finance sources on all finance deals
Work with sales manager to secure a reasonable profit from every sale
Set up finance forecasting in conjunction with sales department forecasting to achieve a desired percent of penetration and income
Attend managers meetings
Seek insurance companies for insurance paper
Maintain a daily operating control
Prepare monthly penetration reports on finance penetration and share with sales manager
Check all paperwork for correct in title, lien information, taxes, etc.
Establish and meet monthly objectives
Prepare and participate in sales meetings
Work with sales staff in negotiating a sale in the sales managers absence
Monitor alternately with sales manager the lot traffic and compare with daily log sheet
Maintain a thorough knowledge of the policies and procedures of the sales department