Financial Services - Business Office

The Jim Pattison Auto Group•North Vancouver, BC

3d•Onsite

About The Position

Join the Jim Pattison Auto Group in Financial Services! If you are an ambitious, results oriented, and personable individual committed to delivering exceptional financial solutions and building lasting customer relationships, this role is perfect for you!

Requirements

Minimum 2 years of finance office experience in a Motor Vehicle Dealer environment.
Available for a flexible schedule, including evenings and weekends as required, to support vehicle delivery timelines.
Proficiency in DealerTrack and experience managing approvals.
VSA license required.
Automotive finance certification and ongoing OEM trainings are required.
Strong communication skills and people savvy; ability to creatively navigate approvals and financing solutions.
Highly organized, structured, and able to multi-task (e.g., managing multiple approvals and evening delivery schedules).
Ability to maintain focus under pressure with flexible supervision.
Results driven personality with strong analytical and problem-solving skills.
Valid provincial driver’s license.

Responsibilities

Structuring deals, pitching options, and ensuring timely delivery of vehicles while maintaining strong customer satisfaction.
Review, structure, and approve finance deals while maintaining average gross targets.
Flexibly adjust terms, rates, and deal structures to meet customer needs and dealership goals.
Ensure timely completion of all paperwork, washout deals, and vehicle delivery scheduling.
Collaborate with Sales Managers, Accounting, and Fixed Operations to manage approvals, funding, and installment arrangements.
Maintain a high CSI (Customer Satisfaction Index), ensuring paperwork, delivery explanations, and overall process meet top-tier standards.
Monitor pending delivery lineup, weekly and monthly performance metrics, and deal profitability.
Communicate creatively and proactively with banks, lenders, and internal departments to resolve approvals or exceptions.

Benefits

Competitive commissions and bonus structures, with strong profit potential.
Premium financial products with competitive pricing at our location.
Unlimited opportunities for career advancement and skill development.
Comprehensive manufacturer and in-house training programs including First Canadian and OEM training.
Exclusive access to vendor promotions, offers, and purchase programs.
Recognition and rewards initiatives.
Comprehensive benefits package.
Amazing colleagues, great working environment, and a team-building culture!

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