Provider Services Business Office

Pennant Services

2d•Remote

About The Position

We are building a strong, flexible billing team that can support multiple billing functions — claims, payment posting, denials/appeals, and AR follow-up. We’re hiring billers with different strengths, but we want everyone aligned under one clear expectation: clean work, strong follow-through, and real ownership of outcomes. This role involves working in eClinicalWorks (ECW) to submit claims, resolve edits/rejections, and keep billing moving. It also includes posting and reconciling payments (ERA/EOB), adjustments, and resolving posting discrepancies. Managing denials by researching root causes, correcting issues, submitting appeals, and tracking to resolution is also a key part of the role. Additionally, the position requires owning your AR by following up on unpaid/underpaid claims, prioritizing aging, and documenting actions clearly. Utilizing payer portals and tools (commercial, Medicare/Medicaid, Availity, Waystar, Noridian, etc.) to check status, pull remits, and resolve payer issues is expected.

Requirements

5+ years of healthcare billing experience (revenue cycle, AR, posting, claims, and/or denials).
ECW experience required (hands-on, not “exposure”).
Experience in at least one of the following areas (and willingness to cross-train): Payment posting (ERA/EOB), Denials/appeals, AR follow-up and aging management, Claims submission / claim correction.
Strong attention to detail, time management, and ability to work independently with accountability.

Nice To Haves

Billing and coding certification preferred (CPB, CPC, CCS, etc.).
Experience with multiple payers and/or multi-site billing operations.
Experience in outpatient Part B billing.

Responsibilities

Work in eClinicalWorks (ECW) to submit claims, resolve edits/rejections, and keep billing moving.
Post and reconcile payments (ERA/EOB), adjustments, and resolve posting discrepancies.
Manage denials: research root cause, correct issues, submit appeals, and track to resolution.
Own your AR: follow up on unpaid/underpaid claims, prioritize aging, and document actions clearly.
Use payer portals and tools (commercial, Medicare/Medicaid, Availity, Waystar, Noridian, etc.) to check status, pull remits, and resolve payer issues.